Dynamic Manager with a proven track record excelling in budget forecasting. Adept at enhancing customer satisfaction through strategic relationship building and effective internal controls, driving significant revenue growth and operational efficiency.
Overview
32
32
years of professional experience
Work History
Finance Manager
Auffenberg Dealer Group
03.2025 - 07.2025
Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, all deals funded.
General Sales Manager
Audi Kirkwood
09.2023 - 09.2024
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Manager
Mercedes-Benz of St Louis
02.2014 - 09.2023
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Partner
United Atlantic
12.2010 - 02.2014
Fallowed up with dealerships customer base to provide them the opportunity to extend there vehicle service contract.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Achieved successful client outcomes by identifying and addressing their unique needs and goals.
Sales Associate
Warranty Activation Headquarters
09.2008 - 12.2010
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Owner
Gibson's Jefferson County Auto Plaza
10.2005 - 09.2007
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Sales Associate
St Louis Honda
02.2003 - 10.2005
Sales Associate
McMahon Ford
09.1999 - 02.2003
Deputy Sheriff
St Louis Sheriff's Department
03.1993 - 09.1999
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Skills
Budget forecasting
Financial budgeting
Customer satisfaction
Internal controls
Experienced in CDK, Dealer track, Route One, Eleads and Vinsolutions