Patrin Stegall
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Data Support Specialist
Ambry Genetics
12.2023 - Current
- Developed and updated databases to handle customer data.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
CLIENT SERVICE REPRESENTATIVE
TRIOSE
01.2021 - 01.2023
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
ADMISSIONS COUNSELOR
WGU
01.2019 - 01.2021
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Analyzed student academic records to assess educational and career goals.
- Streamlined application review processes for increased efficiency and faster decision times.
- Provided resources to support students in achieving career goals.
LEAD GENERATOR
360 Connect
01.2013 - 01.2015
- Educated customers on product and service benefits, explaining features and answering questions.
- Developed extensive knowledge of products and services to better assist customers.
- Managed multiple lead sources simultaneously, maximizing efficiency in identifying new business opportunities.
Education
BACHELOR OF ARTS - Orgainizational Leadership
California Baptist University
Riverside, CA05.2018
HIGH SCHOOL DIPLOMA -
Westwood High School
Austin, TX06.2009
Skills
- Self-Starter
- Adaptable & Dependable
- Passionate
- Strong Communication
- Problem-Solving
- Computer Literacy
- Flexible Schedule
- Provides World Class Customer Service
Additional Information
Crisis Text Line Crisis Counselor for 1 year
Timeline
Data Support Specialist
Ambry Genetics
12.2023 - Current
CLIENT SERVICE REPRESENTATIVE
TRIOSE
01.2021 - 01.2023
ADMISSIONS COUNSELOR
WGU
01.2019 - 01.2021
LEAD GENERATOR
360 Connect
01.2013 - 01.2015
BACHELOR OF ARTS - Orgainizational Leadership
California Baptist University
HIGH SCHOOL DIPLOMA -
Westwood High School
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