Assisted customers in selecting office supplies, ensuring satisfaction with product knowledge and service.
Processed transactions accurately using point-of-sale systems, maintaining a balanced cash drawer.
Managed inventory levels through regular stock checks, contributing to efficient supply replenishment.
Collaborated with team members to create engaging product displays, enhancing customer shopping experience.
Provided training and support to new associates on sales techniques and store policies.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
General Merchandise Team Member
Target
Quincy, MA
06.2022 - 07.2024
Executed shelf replenishment tasks to support inventory management and product visibility.
Conducted morning transportation of equipment and personnel using work truck to support project needs.
Acquired comprehensive knowledge through roles in closing expert and service & engagement, contributing to cross-departmental success.
Stocker
Stop and Shop Supermarket
Braintree, MA
03.2022 - 06.2022
Conducted regular assessments of stock levels and ensured timely restocking of shelves for optimal retail performance.
Oversaw dairy endcap arrangements and coordinated transitions to optimize product visibility.
Seasonal General Merchandise Team Member
Target
Braintree, MA
12.2021 - 02.2022
Assisted in restocking merchandise to maintain optimal inventory levels.
Ensured product displays were visually appealing and organized for customer engagement.
Collaborated with team members to execute promotional setups and seasonal changes.
Operated point-of-sale systems efficiently, providing excellent customer service during transactions.
Education
High School Diploma -
Weymouth High School
Weymouth, MA
06.2021
Skills
Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
Assisted customers in identifying product needs and preferences Supported sales team in achieving monthly targets through effective communication Contributed to maintaining organized inventory and product displays
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Collaborated with team members to improve service delivery