Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Tier 2 Inspection
Magna Mirrors
Newaygo, MI
10.2017 - 08.2023
Prioritized and organized tasks to efficiently accomplish service goals for customers.
Quality inspection
Assistant Manager
Family Dollar
Grand Rapids, MI
12.2013 - 09.2017
Communicated regularly with customers to gain insights into their needs.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Resident Care Specialist
Fountain View Retirement Village
Grant, MI
12.2007 - 11.2013
Educated families on proper home care techniques when necessary.
Reported any unusual incidents or changes in behavior observed while caring for a resident.
Ensured that all safety protocols are followed while providing care to the residents.
Provided daily assistance to residents with activities of daily living, such as dressing and bathing.
Responded quickly to emergency situations and assisted medical staff during crises.
Monitored vital signs, weight, and other health indicators of residents.