Patsy Romero
Farmington,NM
Summary
Proven caregiver and team collaborator with extensive experience at Links II Inc Personal Care, adept in Alzheimer's care and housekeeping. Enhanced patient quality of life and maintained sanitary environments, showcasing strong problem-solving and emotional support skills. Achieved significant improvements in patient and guest satisfaction through exceptional service and teamwork.
Overview
6
6
years of professional experience
Work History
Home Health Caregiver
Links II Inc Personal Care
Farmington, NM
02.2023 - 05.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
Housekeeper
Best Western Hotel
Farmington, NM
07.2019 - 10.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Crew Member
Auntie Anne's Pretzels
Farmington, NM
08.2017 - 07.2019
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
Education
Rocinante High School
Farmington, NM12.2018
Skills
- Alzheimer's Care
- Personal Hygiene Assistance
- Emotional Support
- Meal Preparation
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Clear Communication
- Teamwork
- Cleaning and organizing abilities
- Housekeeping
Timeline
Home Health Caregiver
Links II Inc Personal Care
02.2023 - 05.2023
Housekeeper
Best Western Hotel
07.2019 - 10.2019
Crew Member
Auntie Anne's Pretzels
08.2017 - 07.2019
Rocinante High School