Patti Dixon
Fairmont,WV
Summary
Proactive Cashier experienced in managing transactions, merchandising stock, and assisting customers. Delivered effective customer service through strong communication and teamwork, enhancing overall store operations. Demonstrated leadership by mentoring junior employees and fostering a collaborative work environment.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Team Member
Taco Bell
Fairmont, WV
03.2026 - Current
- Delivered exceptional customer service in fast-paced restaurant, ensuring positive dining experiences.
- Resolved customer complaints professionally to enhance satisfaction levels.
- Exhibited strong work ethic by quickly mastering tasks to support team efficiency.
- Prepared food items according to Taco Bell's quality and safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
Cashier/Team Member
Arby's Restaurant, LLC
Fairmont, United States
07.2025 - 03.2026
- Recognized as employee of the week 9 times for outstanding performance.
- Trained new cashiers on procedures and systems to enhance team performance.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Handled customer inquiries and resolved issues promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted in training new cashiers on procedures and systems.
- Collaborated with team members to ensure smooth operations.
- Followed food safety guidelines during service interactions.
General Secretary, manager, foreman
boucinos property management
Beckley, United States
05.2023 - 03.2025
- Managed payroll, client meetings, appointment scheduling, and oversight of Mr. Boucinos' bank accounts.
- Engaged with external partners to gain insights and knowledge.
- Decided to transition to new opportunities for career growth.
Painter - Construction and Maintenance
painted ladies
Martinsburg, United States
06.2016 - 05.2023
- Led crew in painting and decorating residential properties, focusing on enhancing outdoor aesthetics.
- Inspected work sites to measure dimensions, lay out work, and estimate materials for each job.
- Trained new painters on techniques and safety practices to ensure high-quality workmanship.
- Maintained thorough inventory of paint equipment and supplies by checking product levels.
- Assisted in training new painters on techniques and safety practices.
- Collaborated with team members to ensure efficient workflow on projects.
- Provided a wide range of services to fulfill customer requests for home repairs.
- Executed a variety of home improvement tasks to meet diverse client needs and preferences.
Sales Representative
readers digest
Saint Petersburg, United States
07.2011 - 07.2012
- Updated profiles and renewed contracts for satisfied Readers Digest subscribers, enhancing customer retention.
- Achieved highest daily sales multiple times, demonstrating strong sales capabilities.
- Left job to prioritize family needs following the arrival of my baby.
Cashier
Burger King
Oak Hill, United States
06.2008 - 09.2009
- I talked with customers took their order, did job tasks, handled drive-thru via headset.
- Processed various payment methods accurately as a trusted store employee.
- Held a temporary position to accommodate school schedule while developing skills.
Education
Fayetteville high school -
Fayetteville high school
Fayetteville, West Virginia, United States 08.2006 - 06.2007
Musselman High
Inwood, WvSkills
- Customer service
- Point of sale
- Transaction processing
- Cash handling
- Checkout monitoring
- Refunds and exchanges
- Gift card handling
- Drawer balancing
- Payment security
- Payment posting
- Sales techniques
- Upselling techniques
- Merchandising strategies
- Loyalty program promotion
- Inventory management
- Product knowledge
- Team collaboration
- Staff training
- Time management
- Problem solving
- Complex problem solving
- Attention to detail
- Effective communication
- Communication skills
- Adaptability
- Professionalism
- Empathy and patience
- Multitasking
- Team support
- Relationship management
- Decision making aptitude
- Records maintenance
- Proficient in [software]
- Upselling techniques
- Payment posting
- Records maintenance
- Product knowledge
References
Kristen Hess_ 434-483-1889. MANAGER AT ARBYS/FRIEND
References
References available upon request.
Timeline
Team Member
Taco Bell
03.2026 - Current
Cashier/Team Member
Arby's Restaurant, LLC
07.2025 - 03.2026
General Secretary, manager, foreman
boucinos property management
05.2023 - 03.2025
Painter - Construction and Maintenance
painted ladies
06.2016 - 05.2023
Sales Representative
readers digest
07.2011 - 07.2012
Cashier
Burger King
06.2008 - 09.2009
Fayetteville high school -
Fayetteville high school
08.2006 - 06.2007
Musselman High