Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Centofante

Phoenix,AZ

Summary

Dedicated driver specialized in client assistance, safety and care. Years of safe driving in a variety of vehicles and customer services. I am hardworking, organized, friendly and enjoy helping others.

Overview

21
21
years of professional experience

Work History

Delivery Driver

UPS
Glenwood Springs, CO

Loaded and unloaded delivery

  • Fostered positive working relationships with customers by responding to questions and concerns
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Loaded truck and properly secured items to prevent damage
  • Safely loaded items into delivery vehicle to minimize damage while in transit
  • Communicated regularly with
  • Handled customer concerns and issues effectively
  • Drove company truck for local and intra-state pick-ups and deliveries
  • Navigated 75 miles every day company vehicle to deliver packages and provide service to customers
  • Completed and submitted logs and paperwork every day to maintain records
  • Completed on-time deliveries by choosing best and most efficient routes
  • Accurately recorded delivery, payment and route information
  • Kept detailed records of sales, payments and completed or in-progress deliveries
  • Followed corporate procedures to maintain company and customer data confidentiality
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Loaded truck and properly secured items to prevent damage for deliveries
  • Maintained upbeat, positive attitude in busy, customer-focused environment

Mail Carrier

USPS
Glenwood Springs, CO
  • Loaded and secured items in trucks to avoid damage to parcels during delivery
  • Helped customers by carrying oversized parcels inside residences
  • Directly interacted with customers to deliver mail, packages and ordered goods
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Communicated customer complaints, requests and feedback to company management for swift resolution
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
  • Upheld Federal and USPS compliance requirements
  • Maintained total mail
  • Distributed mail on foot to residences and businesses, delivering to approximately 300 customers per shift
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift

School Bus Driver

Glenwood Springs School District
Glenwood Springs, CO
  • Obeyed all local and DOT traffic rules and regulations
  • Transported students to residential and commercial daycare locations
  • Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
  • Performed all bus driving duties and passenger interaction with professionalism
  • Transported passengers safely between destinations while following prescribed routes
  • Maintained safe and timely route completions
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
  • Proactively prepared for snow emergencies by becoming familiar with alternative routes
  • Maintained logs of working hours and of vehicle service and repair status, following applicable state and federal regulations
  • Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
  • Reported any mechanical problems encountered with vehicles
  • Communicated information to parents when necessary, using specific examples
  • Kept bus clean to maintain professional appearance and positive school image
  • Conducted pre-trip inspections of bus to ensure safe operation
  • Maintained Colorado driver's license to enable legal operation of school buses for student transport, field trips and other purposes
  • Maintained Colorado driver's license to enable legal operation of school buses for student transport, field trips and other purposes
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria
  • Transported passengers safely along prescribed routes according to tight schedules
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes

Transportation Assistant

The Chateau At Gardnerville
Gardnerville, NV
01.2018 - 11.2019
  • Collaborated with managers and other assistants to formulate and implement policies, procedures and objectives
  • Kept close eye on passenger behavior and watched for problems such as injuries, illnesses and emotional concerns
  • Promoted safe work practices to prevent incidents adhere to D requirements
  • Promoted safe work activities by conducting safety audits and attending company safety meetings
  • Resolved maintenance and repair issues for vehicles and equipment
  • Provided timely transportation of diverse clients to healthcare facilities

Home Healthcare Specialist

Eden Home Healthcare
Carson Citty, NV
03.2014 - 11.2018
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting
  • Developed rapport to create safe and trusting environment for care
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve those skills
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence
  • Traveled to clients' homes to complete healthcare services and promote continuity of care
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor

Installation Technician

Pacific Bell Telephone
Santa Ana, CA
02.1976 - 02.1990
  • Installed several phones and phone jacks per day
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations
  • Completed extensive job report for each service call
  • Ensured to sell new services to clients and updated existing customers
  • Participated in training classes through out year
  • Increased brand awareness by promoting sales and services
  • Followed all company guidelines regarding safety procedures when out in field
  • Educated and trained new hires on company processes, eliminating process gaps
  • Installed new telephone systems, managed configuration and delivered end user training
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations
  • Fostered sales and increased revenue by advertising products and services
  • Promoted products based on client needs and increased my personal
  • Collected customer signatures once installations and repairs were finished to complete fence process
  • Evaluated equipment to determine if it needed to be repaired or replaced
  • Retained sales by upgrading products and services
  • Maintained updated knowledge of all equipment, products and services to properly educate customers
  • Retained high level in sales by upgrading products and services

Education

Bachelor of Music - Vocal Performance

Cal State University
Fullerton, CA
08.1971

Skills

  • Local area route knowledge
  • Mail-sorting and delivery sequence
  • Problem-solving
  • Compliance and regulatory
  • CDL passenger endorsement
  • Clean driving record
  • Strong interpersonal skills
  • CPR and First aid certified
  • Vehicle Inspection
  • Customer Service
  • Efficiency and Time Management
  • Dependability and Honesty
  • Customer Relationships
  • Verbal and Written Communication
  • Pre-Trip and Post-Trip Inspection
  • Valid Driver's License
  • Safety concerns
  • Compliance understanding
  • [Type] transportation background

Timeline

Transportation Assistant

The Chateau At Gardnerville
01.2018 - 11.2019

Home Healthcare Specialist

Eden Home Healthcare
03.2014 - 11.2018

Installation Technician

Pacific Bell Telephone
02.1976 - 02.1990

Delivery Driver

UPS

Mail Carrier

USPS

School Bus Driver

Glenwood Springs School District

Bachelor of Music - Vocal Performance

Cal State University
Patricia Centofante