Patti Samuels

Work History

Gas South District

01.2023 - Current

The Kroger Co.

12.2022 - Current

Handled day-to-day shipping and receiving orders
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Monitored and managed stock levels of goods to verify availability of products.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Sorted and delivered materials to different work areas and staff.
Unloaded pallets and deliveries and organized products in warehouse.

The Kroger Co.

03.2020 - Current

Completed forms, reports, and records to quickly handle all documentation for human resources.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Supported company leaders to maintain an efficient and organized office.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and interview appointments for staff hiring manager.
Assisted coworkers and staff members with special tasks on daily basis.
Onboarding new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

The Kroger Co.

07.2017 - Current

Selected and verified accuracy of orders, updated accounts, and maintained customer support.
This was a new department created to fulfill orders for online shopping. Working in a fast paced environment. Filling orders, meeting deadlines, working with other departments to meet customers needs.
Greeted store customers and discussed needs to create the best customer experience possible..
Pre-assembled orders to be easily selected by associates who attended to customers at pickup.

The Kroger Co.

01.2015 - Current

Worked with Contractors to stay on track with deadlines, safety issues.
Monitored and replenished inventory according to available stock.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Arranged consistent shelves, bins, and racks at 50+ locations by following established planograms.
Monitored store traffic and customer concerns to minimize frustration and maintain satisfaction.
Worked on merchandising strategy to efficiently move stock and maintain overstock.
Represented store management during remodels to keep the transition as smooth as possible