Patti Wilemon
Birmingham,AL
Summary
Experienced Healthcare IT Leader with 20 years in the healthcare industry, focused on health information systems and workflow optimization. Proven ability to develop and implement strategic initiatives that drive business growth and improve operational efficiencies. Known for fostering collaborative team environment and adapting to evolving business needs. Expertise in project management and client relations, ensuring high-quality outcomes and client satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Managing Consultant
Impact Advisors
04.2023 - Current
- RTLS Program Manager for a new Smart Hospital / Health System
- Led 6 separate RTLS workstreams: including integrations with Workday, Epic, Nuvolo, Lynx, GetWell, and Sonicu temperature monitoring.
- Streamlined system integration planning, release management activities for RTLS program.
- Oversaw Disaster Recovery and Server Failover efforts for the RTLS system.
- Created RTLS test scripts for EPIC and GetWell work efforts.
- Enhanced client satisfaction by quickly providing strategies and solutions in an everchanging scope environment.
- Led cross-functional teams comprised of Epic analysts, IT business team, security (IT and physical), vendors, ensuring seamless collaboration among the members for optimal results.
Senior Consultant – Imaging, Quality, Leader (M&A)
Aspirus Health
01.2020 - 04.2023
- Functioned as 3rd party application program manager for acquisition project at a large health system
- Developed team of 10 project managers across the organization to drive strategic initiatives pertaining to over 450 3rd party applications: PS 360, Responder 5, Medhost, Meditech, TheraDoc, MModal, OrthoView, Data Registries, GE Healthcare, Telehealth platforms, Cerner, CPSI, Athenahealth
- Compiled and reviewed list of over 450 3rd party applications for final dispositions, to include TSA, termination, and request to transfer
- Developed strong partnerships with vendors, including startups, to take advantage of business opportunities
- Consulted on the implementation of agile methodologies to ensure seamless coordination between portfolio, program and project goals
- Defined, scoped and submitted TVRs as needed per workstream and application
- Managed stakeholders’ expectations with bi-weekly status reports
- Coached and acted as escalation point for PMs of Program
- Steered leaders to decisions on program scope and prioritization of 3rd party applications
- Worked with internal service line resources to create impact and communication plans for service areas
- Assessed the network infrastructure build and creating timeline and roadmap for all 3rd party applications including imaging systems during acquisition
- Established and managed project teams for this work; to include network, integration, interface, data archival and firewall SMEs
- Led archiving activities for legal medical records for over 30 applications
- Streamlined project management processes, resulting in increased efficiency and timely delivery of projects.
- Mentored and supported [Number] [Type] department employees to create strong workplace culture.
- Managed high-stakes negotiations with stakeholders, securing favorable outcomes for all parties involved.
- Successfully led implementation project for Vue PACS (prior 5 failed go-live attempts)
- Planned / implemented migration effort for over 50+ 3rd party imaging applications and consolidation
- Managed PACS team of PACS Admins, Clinical Informatics, Radiant analysts, trainers, ATE through planning, build, test (regression, UAT), training (Rads, Techs), go-live, stabilization and optimization
- Reviewed current Community Connect program structure for expansion
- Created heat map of key findings
- Provided subject matter expertise for Quality initiatives (QPP, TJC, IQR)
- Reporting, data validation, data completeness, measure alignment
- Partnered with VP of Care Coordination and Patient Safety, identifying gaps from current state to future for these areas
- Trained leaders for onboarding new QCDR (Medi Solv for QPP program)
- Managed work effort with health data curator vendor for archiving legal medical record (consuming over 40 disparate clinical systems)
- Worked with vendor to develop new UI for future data analytics platform
- Identified stakeholders, deep dive sessions, systems review, and updated policies
Director, Quality and Regulatory Affairs
Tennessee Oncology
01.2019 - 01.2020
- Provided leadership and direct oversight of all aspects of Tennessee Oncology’s quality or business improvement efforts, such as developing and administrating quality and regulatory compliance programs and accreditations
- Provided overall regulatory oversight of Federal programs (CMS, FDA, ONC, DEA)
- Translated clinical regulatory requirements into business and technical specifications
- Strategized and negotiated with other leaders re: VBC contracts on utilization, quality metrics, and care coordination models
- Onboarded providers around Value-based care, APM, and Oncology Care Model
- Led business and operational effort with ConnectTN, State of TN Health Information Exchange, which led to Tennessee Oncology receiving 2020 ACCC Innovator Award
- Provided strategic leadership for achieving specific quality and regulatory programs, including criteria, data collection, data analysis, and submission
- Developed solution that allowed Tennessee Oncology to successfully submit MIPS APM data without receiving penalty
- Increased clinical quality scores and clinical data scores by 15 percent
- Managed the identification and oversight of standard data collection, analysis, reporting, and monitoring of essential operational and clinical areas of focus related to quality and regulatory issues and recommended methods for process improvement based on performance results
- Initiated a cross-departmental program that incorporated knowledge of regulatory programs impacting health information technology, including 21st Century Cures Act, Accountable Care Organizations (ACOs), and Quality Payment Program (QPP)
- Interfaced with all applicable external regulatory bodies to assure internal enterprise-wide quality/regulatory plan structure, including auditing, abstraction, and reporting were up to date
Program Manager/Manager
University of Maryland Medical System
01.2015 - 01.2019
- Managed and maintained the $30M Meaningful Use program for all eligible hospitals (EHs) and eligible providers (EPs)
- Developed processes and procedures to support the new value-based care, federal regulatory programs, and EMR optimization efforts for the medical system
- Established with Epic team, best practices for community connect programs with new partners
- Supported University of Maryland Quality Care Network (UMQCN), and UM Transform Health MD (Care Transformation Organization) within the organization’s clinically integrated network
- Consulted with CISO on Security IT risk management and regulatory compliance assessments
- Created the regulatory guidance plan for new telehealth program for system and clinical integrated network
- Conceptualized and recommended improvements to and best practices around quality, practice transformation, risk adjustment, healthcare IT, data analytics, and federal policy programs
- Served as product manager for third-party vendors, including population health vendors, claims reporting, QCDRs, and digital coaching platforms
- Developed communications, impact assessments, and provided guidance about federal regulatory programs for executive leadership
- Directed audit and compliance programs (CMS, ONC, OIG)
- Monitored, supported, and internally communicated key policy trends for all VBC programs
- Acted as consultant to new practice participants in the new Maryland primary care program, including HIT and current workflows to optimization
Technical Director
Miraca Life Sciences
01.2013 - 01.2015
- Provided strategic development, redesign, and roadmap pertaining to health information technology
- Developed operational assessments for CMS incentive programs, including specialty physician groups for Oncology, GI, Urology, and Dermatology
- Managed project planning and project oversight
- Supported EHR system configuration and customization
- Oversaw MIPS, QRUR, Meaningful Use training, monitoring, and reporting for Core, Menu, CQM, and PQRS measures
- Evaluated and monitored Meaningful Use Compliance program
- Delivered up-to-date HIPAA privacy standards; oversaw security risk assessment
- Reviewed healthcare policies and procedures
- Managed EMR data conversions and ICD-10 preparation
- Provided medical records management, strategy, and roadmap Identity
- Supported EHR platforms including Athena, Allscripts, Aria, Nextech, Nextgen, eCW, and Greenway
Senior IT Project Manager & Business Analyst
HCA Healthcare
01.2012 - 01.2013
- Collaborated with business users, developers, and subject matter experts to analyze trade-offs between usability and performance needs
- Captured information necessary to evaluate impact of requested changes
- Integrated data flow from MEDITECH 5.6.6, Epic, and MEDITECH 6.0 to ArcPlan and EssBase
- Tracked day-to-day compliance with standard operation procedures
- Communicated clear vision of the project's objectives
- Organized work into manageable components
- Created a complete and accurate estimate of the project timeline
- Managed financial aspects and projection of the project
- Reviewed quality of work and managing integration of team members work deliverables
Senior Hospital Project Manager
Community Health Systems
01.2011 - 01.2012
- Established trust relationships with facility leadership to facilitate the adoption and successful implementation of an electronic health record system to meet Meaningful Use requirements
- Managed and successfully completed deployment of Phase 1 MU to four hospitals from assessment to post-go live for HMS, Pored, Horizons Physician Portal, ClinView Physician Portal, and Epiphany
- Provided project oversight for all constituencies supporting implementation process
- Managed corporate level work plan; produced status reports for facility, division, and corporate levels
- Acted as key support for project team; identified and managed issues and risks, and regularly provided updates to division program manager and program director
- Maintained strong relationships with IT, SME, super users, and end users for exchange of ideas
- Directed development of appropriate project documents, including project charter, plans, tools, and approaches to ensure successful implementation
- Served as AMR implementation project manager to Deaconess Health System, including 32 practices with Allscripts and Athena Clinical
Practice Administrator
Diagnostic Health Corporation
01.2010 - 01.2011
- Led ACR accreditation efforts for MRI and CT.
- Oversaw NucMed decommissioning efforts and new Digital Mammography program.
- Developed with DHC marketing director strategic marketing plans, goals, and objectives.
- Maintained appropriate oversight of practice financial operations
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
- Educated appropriate staff on the clinical documentation improvement program, including accurate and ethical documentation practices
- Ensured effective coordination of staff efforts, supervision, and training of practice staff; maintained compliance with standardized operating procedures and governmental regulations
Senior Program Manager
Vanderbilt University Medical Center
01.2005 - 01.2010
- Initiated, planned, executed, monitored, and closed entire project process for Vanderbilt Center for Integrative Health
- Performed troubleshooting activities prior to implementation of new clinical systems
- Performed all coding and created new charge capture for center
- Recruited administrative, medical, and allied healthcare professionals (13+ FTE direct reports)
- Directed day-to-day operation and activities of the center and programs
- Created population health program internal to Integrative Health Center
- Coordinated with administrative director of Dayani Health Promotion Center to plan new Vanderbilt health and wellness center
- Developed internal programs with Vanderbilt Heart, Vanderbilt Orthopedic Institute, VICC, Rheumatology, and Diabetes center
- Served as program manager for Vanderbilt Center for Evidence-based Medicine from 2004 to 2006
- Served as facilitator (AHRQ grant) for sixteen focus groups around the country to study fundamental beliefs on current state of healthcare consumerism in the United States
Education
Master of Business - Healthcare Administration
Western Governors’ University
Bachelor of Science - Psychology and Philosophy
University of Alabama – Birmingham
Skills
- Digital transformation
- Industry expertise
- Lean six sigma
- Innovation management
- Stakeholder engagement
- Risk assessment
- Client relationships
- Strategic planning
- Program/Project management
- Analytical thinking
Addition Technical Experience
- 3rd Party Applications
- Product/Program Management
- Vendor Management
- Risk Assessment
- Practice Transformation/Optimization,
- CDI, Coding (HCC, RA)
- CMS, ONC, FDA, DEA
- MSSP, MIPS, CPC+, BPCI-A, OCM
- Epic, Cerner, MEDITECH, Allscripts, eCW, Athena
- NextGen
- Epic Community Connect
Certification
Certified Scrum Master (CSM)
Advanced Certified Scrum Product Owner (A-CSPO)
Certified Agile Leadership - Teams
Timeline
Managing Consultant
Impact Advisors
04.2023 - Current
Senior Consultant – Imaging, Quality, Leader (M&A)
Aspirus Health
01.2020 - 04.2023
Director, Quality and Regulatory Affairs
Tennessee Oncology
01.2019 - 01.2020
Program Manager/Manager
University of Maryland Medical System
01.2015 - 01.2019
Technical Director
Miraca Life Sciences
01.2013 - 01.2015
Senior IT Project Manager & Business Analyst
HCA Healthcare
01.2012 - 01.2013
Senior Hospital Project Manager
Community Health Systems
01.2011 - 01.2012
Practice Administrator
Diagnostic Health Corporation
01.2010 - 01.2011
Senior Program Manager
Vanderbilt University Medical Center
01.2005 - 01.2010
Bachelor of Science - Psychology and Philosophy
University of Alabama – Birmingham
Master of Business - Healthcare Administration
Western Governors’ University
Similar Profiles
Akanke BishiAkanke Bishi
ServiceNow Developer at Impact AdvisorsServiceNow Developer at Impact Advisors
Jesse WardJesse Ward
Revenue Cycle Analyst at Impact AdvisorsRevenue Cycle Analyst at Impact Advisors
ANGIE STROMQUISTANGIE STROMQUIST
Talent Acquisition Partner at IMPACT ADVISORSTalent Acquisition Partner at IMPACT ADVISORS