Patti Yancey

Experienced HR Manager with a proven track record in administrative services, program management, facilities management, teaching, and customer service. Skilled in staff management, training manual creation, and safety standards implementation. Proficient in Microsoft Office with experience in accounts receivable, payroll, and record-keeping. Strong background in leadership, conflict resolution, and communication. Seeking a role that leverages expertise in administrative services, program management, and facilities management. Well-versed in providing administrative and HR support to ensure efficient office operations and employee satisfaction. Utilizes strong organizational and interpersonal skills to facilitate smooth HR processes. Demonstrated ability to effectively manage employee records and coordinate recruitment activities.

• Administrative Assistant-Bookkeeper - Program Manager, $51,000/year, Palm Bay Education Group, 07/01/17, Present, Accounts Payable, Accounts Receivable, Bank Deposits, Balance Sheet/Assets, Bank Reconciliation, Double Entry Bookkeeping, Create PO requests and make purchases for three schools, including regular school budget and multiple grants., Prepares transmittals that are sent to 'School Financial Services' for bill payments, PEX card reimbursements and checks written from internal accounts., Maintains accurate records of grant funding and spending (Title 1, ESSER, RESTART, etc.), Reviews and processes incoming and outgoing correspondence, reports, and other materials submitted for the Executive Director’s signature, Reserves transportation for school field trips., Manages the elementary/middle school after-school program. (L.E.A.P.), Support LEAP teachers, Maintain records incident/injury reports, disciplinary issues that may occur in the afterschool program., When needed: Receives and documents medications brought in by parents and administers the correct dosage to students., When needed: Covers the front reception area. Answer phone, take messages and/or transfer caller to requested staff member. Meets and greets students, parents, and visitors., When needed: Administers basic first aid.
• Assistant Manager, $41,000/year, Liberty University Facilities, 08/01/13, 06/30/17, Communicated with Field Operations departments, such as plumbing, maintenance, fire sprinkler, etc. when issues arose., Created a training manual for my manager to use to train new Assistant Managers after I left Liberty University., Managed up to seventy-five employees, including 10 supervisors (3 senior and 7 junior supervisors)., Developed leadership within the department, recommends promotions and trains supervisors., Communicate needs of the department to appropriate management., Collaborated with upper management when disciplinary action was needed., Maintained records of all annual training, incident/injury reports, disciplinary issues, employee inspections and evaluations, time off requests and time abuse issues., Sought out new methods, procedures, ideas, tools, etc. to improve and maximize university’s resources., Maintained 2nd and 3rd shift Facilities work order system (SchoolDude)., Provided immediate response to both event and project work order requesters., Responded quickly to emergency calls., Ensured compliance with safety standards and regulations.
• Senior Teacher, $34,000/year, Eagle’s Landing Christian Academy/Early Childhood Education, 02/01/96, 08/31/13, Designed and successfully executed classroom education plans., Sent out weekly and monthly newsletters to keep parents informed., Developed and successfully executed IEPs for students with disabilities., Incorporated multiple musical and art-related activities into daily lessons., Piloted and implemented annual 'Muffins for Moms' & 'Doughnuts for Dads' parent engagement activities., Delivered creative and interactive activities to motivate, encourage and teach students.
• Co-Director - (YCEP) Young Chargers Enrichment Program and (ASEP) After School Enrichment Program, $210/week 15 hours per week during school/ $20/hour during summer program 40 hours per week, Eagle’s Landing Christian Academy, Assisted in the creation/development of YCEP/ASEP programs., Co-developed marketing and communication plan for parents., Received and documented payments., Co-managed program schedules and payroll., Implemented core YCEP/ASEP programs., Planned fieldtrips – reservations and transportation.
• Store Manager, $28,000/year, Bike Athletics, Interviewed and hired necessary staff., Performed all scheduled opening and closing responsibilities., Managed employee schedules and payroll., Monitored stock and made necessary adjustments.

• Culturally sensitive and internationally traveled leader
• Proven adaptability to differing cultural and business environments
• Excellent common sense, judgment, and decision-making abilities
• Teaching and/or training new concepts
• Resolving conflict
• Managing time
• Effectively communicating both written and oral
• Collaborating with others
• Microsoft Office/outlook/excel/word/publisher
• Typing 57 WPM
• Operating peripheral office equipment
• Organizing/record keeping skills
• Implementing commands with professionalism
• Motivating others to strive for excellence