Summary
Overview
Work History
Skills
Timeline
40
Pattie Rothwell

Pattie Rothwell

Sinking Spring,Pennsylvania

Summary

Experienced accounts payable/receivable specialist with a strong background in financial operations and vendor management. Proficient in inventory management, financial reporting, and data analysis. Over 30 years of clerical experience and more than 25 years of customer support expertise in various roles. Dedicated professional with a track record of delivering exceptional results in demanding environments.

Overview

32
32
years of professional experience

Work History

Accounting & Procurement Specialist

C&S Wholesale Grocers
09.2016 - 02.2025
  • Company Overview: This position supports the C&S Retail Technology Services Department
  • Provided financial information to management by researching, analyzing and recording accounting data, prepared reports, purchased equipment for resale and maintained the inventory for the department.
  • Managed financial operations through Oracle and Fusion systems, optimizing GL account coding for vendor payments and revenue tracking across multiple regions.
  • Coordinated with multiple departments to resolve AP/AR billing discrepancies while maintaining strong vendor and customer relationships. Resulting in timely payment and billing processing.
  • Billed for Help Desk services and equipment sales, ensuring accurate revenue capture processing.
  • Coordinated with technology services team to streamline equipment installation billing, ensuring accurate cost allocation and revenue recognition.

Advertising Accounting Assistant Customer Service Representative

C&S Wholesale Grocers
06.2009 - 09.2016
  • Company Overview: This position supports the Advertising, Marketing & Internal Print Shop
  • Responsibilities include approving and coding invoices from vendors for payment. Invoicing customers to services provided by the Advertising & Marketing departments. Monitoring expenses for the Advertising & Marketing departments and assisting in the preparation of monthly and yearly department budgets. Internal quoting in house composition and print shop work. Obtaining quotes from outside printing sources and tracking progress of outside print work. Extensive work in Triceps creating and cross docking Run Sheets for distribution of circulars to participating stores.
  • Responsibilities include approving and coding invoices from vendors for payment. Invoicing customers to services provided by the Advertising & Marketing departments. Monitoring expenses for the Advertising & Marketing departments and assisting in the preparation of monthly and yearly department budgets. Internal quoting in house composition and print shop work. Obtaining quotes from outside printing sources and tracking progress of outside print work. Extensive work in Triceps creating and cross docking Run Sheets for distribution of circulars to participating stores.
  • Responsible for department timecard recording (Kronos Workforce) and maintaining department vacation schedules.
  • Additional department responsibilities include supporting the Advertising & Marketing departments as Customer Service Representative. In this capacity I work closely with C&S internal and external customers and vendors to provide whatever assistance they may require.
  • Additional companywide responsibilities include backing up the company receptionist. Operating Cisco 20 incoming line switchboard directing calls to the appropriate parties. As well as sorting and distribution of company mail.
  • (Formerly Associated Wholesalers, Inc.)

Secretary

Property Damage Appraiser
06.2003 - 05.2009
  • Managed confidential documents and coordinated daily office operations while maintaining strict data security protocols.
  • Entered appraisal claim requests and coordinated inspections between property owners and appraisers.
  • Coordinated with appraisal teams to process claims efficiently, ensuring accurate documentation upon completion of appraisal. Created invoice, attached appraisal report and photos to corresponding assignment and emailed to the requester or uploaded to the insurance providers website.
  • Provided administrative support handling correspondence and maintaining accounts receivable.

Medical Secretary/Receptionist

HealthSouth Rehabilitation Hospital
04.2001 - 03.2003
  • Facilitated communication between patients, physicians, and insurance providers while maintaining strict medical data confidentiality.
  • Responsibilities included patient check in/check out. Verified patient insurance information.
  • Scheduled patient appointments, maintained patient files, transcription of physician dictation as requested.
  • Performed back-up for hospital receptionist/switchboard
  • Special Procedures Unit

Office Manager

CellularOne
05.1993 - 04.2001
  • HR operations for 30 employees included filing and tracking workers’ compensation claims, maintaining health insurance records and vacation scheduling.
  • Responsibilities included typing all market correspondence, sales quotes and office memos.
  • Coordinated travel accommodation for all market employees and visitors.
  • Purchased office equipment and scheduling building maintenance. Ordered and maintained office supplies and supplies for equipment installation.
  • Coordinated all market events (i.e. trade shows, customer appreciation events and new store opening events).
  • Coordinated all employee functions (i.e. employee Christmas parties, employee summer picnics and employee recognition luncheons and dinners).

Skills

  • Professional conduct, highly organized, detailed oriented with the ability to prioritize tasks effectively, posses problem-solving resourcefulness
  • Exceptional customer support, addressing inquiries, effective problem solver resolving issues in a timely manner
  • Excellent listening and verbal communication skills with the ability to provide clear and professional oral responses
  • Proficient vendor and inventory management
  • Financial reporting, revenue recognition, data analysis, cost allocation, and accurate account reconciliation
  • Proficient computer applications include but are not limited to Microsoft Office, Excel, Google Sheets, PowerPoint ConnectTeam, QuickBooks, Oracle, Fusion, Access, QuoteWerks, Auto Task, WordPerfect, Pro WinVoice, Win FMS, MedNet, Applied
  • Administrative support, scheduling, calendar management, meeting planning, event planning expertise,
  • Customer service expertise, experienced in handling multi-line calls
  • Confidential document control, recordkeeping and documentation
  • Experience with inventory control systems and purchase order management
  • Online research proficiency

Timeline

Accounting & Procurement Specialist

C&S Wholesale Grocers
09.2016 - 02.2025

Advertising Accounting Assistant Customer Service Representative

C&S Wholesale Grocers
06.2009 - 09.2016

Secretary

Property Damage Appraiser
06.2003 - 05.2009

Medical Secretary/Receptionist

HealthSouth Rehabilitation Hospital
04.2001 - 03.2003

Office Manager

CellularOne
05.1993 - 04.2001

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Pattie Rothwell