PATTRICK SHEPHERD
Yelm,WA
Summary
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease. Well versed in drywall repairs and painting applications restoring beauty to both commercial and residential structures.
Overview
29
29
years of professional experience
Work History
Field Service Technician
Capital Heating & Cooling
02.2019 - 02.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Painter/Drywall Repair Specialist
Shepherds Painting Inc.
02.2012 - 02.2017
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Infantry Specialist
US Army
01.2008 - 01.2012
- Developed contingency plans for multiple scenarios during operational planning, increasing adaptability in dynamic situations.
- Served as a subject matter expert on infantry tactics, advising leadership on best practices for mission success during high-stakes operations.
- Maintained accountability for sensitive equipment worth millions of dollars, ensuring proper storage and maintenance procedures were followed at all times.
Painter, Maintenance
SCP Painting
03.1996 - 06.2007
- Repaired drywall and prepared surfaces for painting in commercial and residential settings.
- Performed maintenance on all paint machines and drywall equipment
- Conducted regular inspections of completed work, ensuring adherence to high-quality standards.
- Created quarantined work areas in sensitive commercial settings containing dust and paint fumes.
Education
Associate of Applied Science - Heating, Ventilating, And Air Conditioning Service
Clover Park Technical College
Lakewood, WA01-2019
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Preventive Maintenance
- Teamwork and coordination
- Technical troubleshooting
Timeline
Field Service Technician
Capital Heating & Cooling
02.2019 - 02.2025
Painter/Drywall Repair Specialist
Shepherds Painting Inc.
02.2012 - 02.2017
Infantry Specialist
US Army
01.2008 - 01.2012
Painter, Maintenance
SCP Painting
03.1996 - 06.2007
Associate of Applied Science - Heating, Ventilating, And Air Conditioning Service
Clover Park Technical College
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