Pattsi Lueg
Harker Heights,TX
Summary
Service-focused General Manager dedicated to giving every customer positive experience to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
27
27
years of professional experience
Work History
Business Owner
Medical Massage Practitioner
01.2005 - Current
- Exceptional ability to identify and resolve problems in timely manner
- Proven ability to build productive teams that deliver exceptional client service
- Ability to identify and implement cost saving measures
- Determine/conduct proper treatment for each client
- Recruiting and Hiring
- Responsible for all appointment scheduling
- Prepare/maintain operating budget and all financial registers Responsible for all marketing, advertising
Pain Clinic Darnall Medical Clinic
03.2015 - 09.2016
- Work on acute and chronic pain clients on daily basis (active duty Soldiers)
- Work with Pain Clinic Doctors that prescribe Medical Massage treatment to Soldiers
- Document Subjective Objective Assessment and Plan (SOAP) notes, for each client
- Experienced with CHCS , AHLTA and perform it daily
- Weekly meeting with Pain Clinic Doctors to discuss clients progress
- Compliant with policy procedures
Practitioner
Warrior Combat Stress Reset Program
03.2010 - 03.2015
- Medical Massage,
- Assess each patient for individual treatment such as Soft body tissue work/ Medical massage, or variety of musculoskeletal pain, injury, and/or medical conditions
- Work with acute and chronic pain clients on daily basis ( Soldiers, Veterans as well as civilian)
- Document Subjective Objective Assessment and Plan (SOAP) notes, for each client
- Experienced with CHCS AHLTA and perform it weekly
- Highly qualified to Perform different techniques of massage such as; Deep Tissue, Active Release
- Maintain relaxing, professional therapeutic atmosphere for Soldiers with Post Traumatic Stress Disorder, Veterans.
Youth Activities Director
Marine Corps Air Station
01.1998 - 01.2001
- Oversee 15 teachers and 300+ students ranging from 5-17
- Program management, including budgets, lesson planning, training staff, Hiring and Human resource
- Field trips, sports events
- Ensures that all programs/participants are safe and maintain highest safety standards at all times
- Volunteer recruitment and development
- Managed activity plan, protocol, and lesson plan documentations
- Managed Standard Operating Procedure process
Education
Certified
Health Club And Gym Management
Texas2022
Certified -
ART Provider (active Release Technique)
Texas2014
Certified -
Medical Massage Practitioner
Texas2006
License -
Massage Therapist
Texas2005
Certification -
Massage Therapeutic
Michigan2004
Child Development Credentials -
Arizona Western College
Arizona1999
Skills
- Business Development, Budgeting, Marketing, Inventory Management, Recruiting and Hiring, Goals and Performance, Policy and Procedure Adherence, Effective Leadership, Project Management Skills, Conflict Resolution, Coach and Develop Team Members, Customer Service
Timeline
Pain Clinic Darnall Medical Clinic
03.2015 - 09.2016
Practitioner
Warrior Combat Stress Reset Program
03.2010 - 03.2015
Business Owner
Medical Massage Practitioner
01.2005 - Current
Youth Activities Director
Marine Corps Air Station
01.1998 - 01.2001
Certified
Health Club And Gym Management
Certified -
ART Provider (active Release Technique)
Certified -
Medical Massage Practitioner
License -
Massage Therapist
Certification -
Massage Therapeutic
Child Development Credentials -
Arizona Western College