Patty Bennett
San Lorenzo,CA
Summary
Expertise in navigating eligibility requirements, documentation, and compliance protocols, complemented by extensive experience in hiring, training, supervising, and developing high-performing teams. Proficient in the preparation of clear, concise reports, with a strong focus on trauma-informed care, crisis intervention, and empowerment services for victims of domestic violence and sexual assault. Demonstrated ability to collect, interpret, and report data to effectively guide programmatic decisions. Proven track record in leading organizational development initiatives such as quality improvement, change management, performance management, and compliance reviews, alongside a deep understanding of tribal governance and relevant laws across various jurisdictions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Site Manager I
Washoe Tribe of Nevada & California
01.2019 - Current
- Assess site and departmental functions to monitor effectiveness and make recommendations regarding curtailment, extension, modification or initiation of services.
- Direct program development to enhance community outreach and client engagement.
- Oversee compliance with state regulations and agency guidelines, maintaining accurate records for audits and reporting purposes.
- Conduct community needs assessments in conjunction with partner agencies to identify gaps in service provision and opportunities for collaboration.
- Establish a supportive environment for clients by creating policies that promote dignity, respect, and cultural sensitivity.
- Increase staff efficiency by providing ongoing training, support, and performance evaluations.
- Supervise caseloads effectively prioritizing high-risk cases while maintaining a solutions-focused and trauma-informed approach throughout.
- Establish partnerships with local organizations to expand support services for clients.
Deputy Director for the Bay Area
Washoe Tribe of Nevada & California, Native TANF Program
01.2022 - 01.2024
- Enhanced communication within the organization through regular interdepartmental meetings and updates.
- Developed and implemented strategic initiatives to enhance program effectiveness and reach underserved communities.
- Collaborated with tribal leaders to align TANF services with community needs and cultural values.
- Evaluated program policies to ensure compliance with federal regulations and best practices in service delivery.
- Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
- Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
Case Manager I / II
Washoe Tribe Of Nevada And California
01.2010 - 01.2019
- Guaranteed integrity and accessibility of the Native TANF program by conducting thorough eligibility reviews, managing complex cases, and accurately calculating benefits.
- Empowered clients through clear communication and education, while demonstrating leadership and fostering a collaborative team environment.
- Coordinated client assessments to determine needs and develop tailored care plans.
- Monitored client progress and adjusted interventions based on evolving circumstances.
- Administered interim site operations throughout San Francisco and Oakland while managing between 22 and 50 cases depending on the site, showcasing my strong work ethic and efficiency.
- Advocated for clients, ensuring access to necessary resources and support services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Program Coordinator
Washoe Tribe Of Nevada And California
01.2009 - 01.2010
- Collaborated with case managers to empower families by coordinating supportive services including job training, education, wellness programs, and prevention initiatives.
- Conducted assessments to address individual needs related to job readiness, life skills, family formation, and early pregnancy prevention.
- Helped connect families to community resources, maintained accurate records, and assisted with eligibility determinations.
- Facilitated training sessions for staff, fostering skill development and knowledge transfer.
- Increased engagement and program participation by building positive relationships with families and fostering trust and rapport.
- Promoted programs and services by creating engaging outreach presentations, eye-catching fliers and brochures with Publisher.
Education
Associate of Science - Liberal Studies
Chabot College
Hayward, CAPolitical Science Studies
Oregon State University
Corvallis, ORPolitical Science / History Studies
Portland State Univ
Portland, ORPolitical Science / History Studies
Portland Community College
Portland, ORPolitical Science / History Studies
Linn-Benton Community College
Albany, ORSkills
- Interpretation and application of laws
- Program oversight and execution
- Community outreach initiatives
- Development of self-sufficiency programs
- Strategic planning
- Process enhancement
- Problem-solving
- Partnership development within communities
- Effective team leadership
- Team building
Certification
- CASA, Alameda County
- Domestic Violence & Sexual Assault, Hotline, Legal & Hospital Advocacy
INTERESTS
- Gardening
- Camping
- Crafting & DIY Projects
- Spending time with dogs
Timeline
Deputy Director for the Bay Area
Washoe Tribe of Nevada & California, Native TANF Program
01.2022 - 01.2024
Site Manager I
Washoe Tribe of Nevada & California
01.2019 - Current
Case Manager I / II
Washoe Tribe Of Nevada And California
01.2010 - 01.2019
Program Coordinator
Washoe Tribe Of Nevada And California
01.2009 - 01.2010
Political Science / History Studies
Portland State Univ
Political Science / History Studies
Portland Community College
Political Science / History Studies
Linn-Benton Community College
Associate of Science - Liberal Studies
Chabot College
Political Science Studies
Oregon State University