Patty Cohen
St. Louis,MO
Summary
Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director, Project Management
Mastercard
St. Louis, MO
02.2016 - 09.2023
- Managed technical projects in alignment with organizational goals that drove expected earnings of $1B within five years
- Managed 10 cross-functional teams and stakeholder communications for 10 products, resulting in 100% on time product implementations
- Created a project management strategy for product launches leading to a 30% faster speed to market
- Designed online customer collaboration support community that lead to an operational cost savings of $1M.
HR Business Partner
Caleres
St. Louis, MO
07.2011 - 02.2016
- Partnered with Sr
- Leaders to develop and implement overall HR business strategy and objectives across 7 business units
- Drove large scale organizational design and execution of new staffing model resulting in 10% reduction in staffing at distribution centers
- Designed new salary and year-end bonus structure resulting in 15% retention increase over two-year period.
Operations Manager
Real Time Results
St. Louis, MO
01.2010 - 01.2011
- Managed national AT&T telecommunications account that generated $12,000,000 in annual revenues
- Introduced comprehensive key performance indicator metrics which improved customer satisfaction scores by 30% within one year.
Department Manager
Enterprise Rent A Car
St. Louis, MO
01.2004 - 01.2010
- Managed department responsible for top 50 insurance companies that generated over $500,000,000 in annual revenues
- Launched new call-back program that resulted in consolidating national workforce to corporate office, reducing expense by 15%.
Sr. Manager, Financial Analysis
May Department Stores
St. Louis, MO
01.1994 - 01.2004
- Managed team of Financial Analysts for Executive Reporting, increasing productivity by 25%
- Analyzed Sr
- Management reports, reducing report count by 10% and month-end reporting cycle by 66%.
Manager, Shared Services
Mastercard
- Managed five global customer service teams with 90% customer satisfaction ratings
- Spearheaded global expansion of HR Help Desk leading to increased productivity of over 100%
- Established a centralized RFP team that improved submission response times by 25%.
Education
B.S. -
Education University of Missouri
Skills
- Project Management
- Project Implementation
- Project Plan Administration
- Cross-Functional Team Management
- Client Relationship Management
- Microsoft Office
- TEAMS
- ZOOM
- Visio
- Smartsheet
- Workday
- Tableau
Certification
- Project Management Professional
- Sr. Human Resources Professional
- Change Management Professional
Timeline
Director, Project Management
Mastercard
02.2016 - 09.2023
HR Business Partner
Caleres
07.2011 - 02.2016
Operations Manager
Real Time Results
01.2010 - 01.2011
Department Manager
Enterprise Rent A Car
01.2004 - 01.2010
Sr. Manager, Financial Analysis
May Department Stores
01.1994 - 01.2004
Manager, Shared Services
Mastercard
B.S. -
Education University of Missouri
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