Patty Hancock
Litchfield,IL
Summary
Dedicated professional with extensive experience in food service and hospitality. Known for strong attention to detail, effective team collaboration, and problem-solving skills. Ready to leverage expertise to improve operational efficiency and elevate customer satisfaction.
Overview
34
34
years of professional experience
Work History
Dietary Associate
Revela Senior Living
O'fallen, IL
11.2022 - Current
- Ensured all dishes were properly labeled before being sent out for serving.
- Adhered to all applicable local, state and federal regulations pertaining to food safety standards.
Dishwasher
Cedar Ridge Health & Rehab
Lebanon, Illinois
06.2007 - 11.2022
- Maintained organized work areas for optimal safety and productivity.
- Adhered to health and safety regulations while handling food service items.
Housekeeping and Laundry Attendant
Hampton Inn By Hilton
Litchfield, Illinois
01.2006 - 06.2007
- Maintained cleanliness in guest rooms and common areas daily.
- Collaborated with team members to enhance service quality and operational efficiency.
Supervisor
Honey Bend Resort - Bailey & Associates
Litchfield, Illinois
05.1991 - 02.2005
- Supervised daily operations and ensured compliance with company policies.
- Coordinated team schedules to optimize staffing and service levels.
- Resolved guest complaints promptly to maintain satisfaction and loyalty.
- Trained new staff on customer service standards and operational procedures.
- Monitored inventory levels and ordered supplies as needed for smooth operations.
Education
GED -
Litchfield High School
Litchfield, IL05-1979
Skills
- Food safety compliance
- Kitchen organization
- Dietary restrictions knowledge
- Customer service
- Attention to detail
- Inventory management
- Team collaboration
- Supply chain management
- Problem solving
References
References available upon request.
Timeline
Dietary Associate
Revela Senior Living
11.2022 - Current
Dishwasher
Cedar Ridge Health & Rehab
06.2007 - 11.2022
Housekeeping and Laundry Attendant
Hampton Inn By Hilton
01.2006 - 06.2007
Supervisor
Honey Bend Resort - Bailey & Associates
05.1991 - 02.2005
GED -
Litchfield High School
Similar Profiles
Amanda BarronAmanda Barron
Campus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior LivingCampus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior Living
Harold DeanHarold Dean
ADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVINGADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVING
David BunchDavid Bunch
Maintenance Technician at Sundale Senior Living of The Woodlands (formerly Brookdale Senior Living)Maintenance Technician at Sundale Senior Living of The Woodlands (formerly Brookdale Senior Living)
Catherine ClevengerCatherine Clevenger
Qualified Mental Health Professional at Graham Correctional CenterQualified Mental Health Professional at Graham Correctional Center
JOANN HELGENJOANN HELGEN
Customer Service Supervisor at Georgia-PacificCustomer Service Supervisor at Georgia-Pacific