Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patty Lippmann

Houston,TX

Summary

Motivated paraprofessional skilled at meeting customer needs with expert support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

18
18
years of professional experience

Work History

Service Expert

24 Hour Fitness
09.2018 - Current
  • Customer service, sales, cashiering, ordering, stocking, opening and closing, cleaning, helping in kids club, calling IT

Paraprofessional

LCISD
08.2020 - 06.2024
  • Applied positive reinforcement to redirect negative behaviors.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supported students throughout academic instruction and assignments.
  • Offered students personalized educational, behavioral and emotional support.
  • Helped implement behavior management strategies for individual students.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Supervised small groups of students during instruction time.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Assisted children at stations during small-group learning periods.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Supplied one-on-one attention to each student during group activities.
  • Assisted in the implementation of educational programs for special needs children.
  • Conducted one-on-one tutoring sessions with struggling students when needed.
  • Attended professional development workshops related to job responsibilities.
  • Communicated and collaborated well with educators from various grade levels.
  • Utilized effective communication strategies when interacting with diverse populations.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Monitored student attendance records and reported any discrepancies to appropriate personnel.
  • Supported English Language Learners by providing additional instruction on language acquisition skills.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Attended in-services, workshops and seminars.
  • Distributed tests and collected homework assignments after completion.
  • Took class attendance and recorded absences.
  • Kept track of teaching materials and regularly stocked school supplies.
  • Distributed pencils, paper, textbooks and workbooks to students.
  • Collected money from students for school-related projects and field trips.

Sales Associate

Lane Bryant
11.2019 - 05.2020
  • Customer service, sales, stocking, cleaning

Customer service associate

Home Depot
08.2006 - 12.2017
  • Customer service, special ordering, cashiering/returns, reports, inventory, order pulling, deliveries, tool rental, opening/closing

Education

Certificate -

International Aviation and Travel Academy
Arlington, TX
03.1991

Copperas Cove High School
Copperas Cove, TX
01.1989

Skills

  • Customer service
  • Kids care
  • Administrative support
  • Decision making
  • Detail oriented
  • Inventory organization
  • Client Relationship Building
  • Patience and Tolerance
  • Up-selling techniques

Timeline

Paraprofessional

LCISD
08.2020 - 06.2024

Sales Associate

Lane Bryant
11.2019 - 05.2020

Service Expert

24 Hour Fitness
09.2018 - Current

Customer service associate

Home Depot
08.2006 - 12.2017

Certificate -

International Aviation and Travel Academy

Copperas Cove High School
Patty Lippmann