Patty Perez
Houston,TX
Summary
Accomplished leader with a proven track record at Prime Facility Services Group, adept in strategic visioning and effective leadership. Excelled in fostering organizational growth, talent recruitment, and advocating for policy change. Demonstrated expertise in operations management and business development, significantly enhancing stakeholder collaboration and team performance. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
39
39
years of professional experience
Work History
President, Board of Directors
Prime Facility Services Group
2014.01 - Current
- Managed executive staff recruitment, hiring, and performance evaluations to maintain an effective leadership team.
- Mentored up-and-coming leaders within the organization to cultivate a strong pipeline of talent ready to assume expanded responsibilities when necessary.
- Created a positive organizational culture by promoting transparency, inclusivity, and open communication among all stakeholders.
- Spearheaded successful advocacy efforts, influencing policy change at local, state, or federal levels as needed.
- Led the development of a comprehensive strategic plan, setting the direction for future growth and success.
Vice President
Mexfil Hotel & Building Services
2006.09 - 2014.01
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
Regional Manager
Associated Building Services
1994.08 - 2004.09
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Operations Manager
Associated Building Services
1991.01 - 1994.08
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Payroll Clerk
Associated Building Services
1988.04 - 1991.01
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
Building Supervisor
Associated Building Services
1986.11 - 1988.04
- Supervised facility crew and general maintenance schedules.
- Organized community events within the building premises creating a positive environment among tenants fostering long-term tenancy relationships.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Developed strong relationships with tenants by being responsive to their needs and providing exceptional service.
Administrative Assistant
Associated Building Services
1986.03 - 1986.11
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
GED -
Houston Community College
Houston, TXNo Degree - Exhaust Hood Cleaning Certification
MFS Trade School
Houston, TXSkills
- Effective Leadership
- Organizational Management
- Strategic Visioning
- Industry Expertise
- Operations Management
- Staff Management
- Sales and Marketing
- Company Representation
- Financial Management
- Business Development
- Marketing expertise
- Talent Recruitment
- Business Administration
- Payroll Processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
President, Board of Directors
Prime Facility Services Group
2014.01 - Current
Vice President
Mexfil Hotel & Building Services
2006.09 - 2014.01
Regional Manager
Associated Building Services
1994.08 - 2004.09
Operations Manager
Associated Building Services
1991.01 - 1994.08
Payroll Clerk
Associated Building Services
1988.04 - 1991.01
Building Supervisor
Associated Building Services
1986.11 - 1988.04
Administrative Assistant
Associated Building Services
1986.03 - 1986.11
GED -
Houston Community College
No Degree - Exhaust Hood Cleaning Certification
MFS Trade School