Patty Waller
Springdale,AR
Summary
Dynamic Action Officer with the US Army Corps of Engineers, skilled in policy analysis and employee relations. Proven track record of optimizing resource allocation and enhancing operational efficiency. Adept at fostering collaboration and training teams, driving project success through strategic insights and effective communication. Committed to achieving organizational goals with reliability and leadership.
Qualified Program Analyst with strong background in operational planning and coordination. Successfully managed key projects, ensuring timely and efficient completion. Demonstrated strategic thinking and problem-solving skills, enhancing operational effectiveness and team performance.
Professional with strong background in strategic planning and operational management in dynamic environments. Known for effective communication, decisive problem-solving, and focus on achieving goals through teamwork. Skilled in project coordination, policy implementation, and adapting to evolving demands. Respected for reliability, flexibility, and consistent delivery of high-quality results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Emergency Manager position. Ready to help team achieve company goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
50
50
years of professional experience
Work History
Action Officer
US Army Corps of Engineers
01.2017 - 04.2025
- Collaborated with cross-functional teams to ensure timely completion of critical projects, meeting organizational goals.
- Optimized resource allocation by monitoring budgets and reallocating funds as needed for maximum impact.
- Contributed to the overall success of the organization by providing strategic insights and recommendations on key operational matters.
- Developed effective relationships with stakeholders, fostering collaboration and information sharing.
- Implemented process improvements that increased overall operational efficiency within the organization.
- Coordinated training sessions for staff members, increasing their knowledge base and skill set.
- Distributed action items to appropriate personnel.
- Maintained meticulous records of all activities related to assigned tasks, enabling accurate documentation and reporting on project outcomes.
- Applied understanding of emergency requirements to support mission requirements.
- Enhanced project efficiency by developing and implementing detailed action plans with clear objectives and timelines.
- Served as point of contact between departments, effectively communicating pertinent information while maintaining confidentiality where require,
- NOTE: Location changed due to hurricane. flood, and/or other disasters.
Softball Concessions & Salesrol
Marion AR Girls Softball
03.2010 - 08.2013
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Led hiring, onboarding and training of new hires to fulfill role requirements..
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed and maintained relationships with external vendors and suppliers.
- Increased profit by streamlining operations.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Instrumental in recruiting, hiring and training of team members.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Waitress
Shoneys Knoxville
05.1976 - 06.2026
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
- Inspected dishes and utensils for cleanliness.
Education
BBA - Business Administration
Southeastern Louisiana University
Hammond, LA06-1979
Skills
- Policy analysis
- Research
- Employee relations
- Training facilitation
- Teamwork and collaboration
- Problem-solving abilities
- Time management
- Organizational skills
- Attention to detail
- Self motivation
- Time management abilities
- Effective communication
- Reliability
- Leadership training
Accomplishments
- Supervised team of 75 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved assistance to critical facilities and displaced families timely.
Timeline
Action Officer
US Army Corps of Engineers
01.2017 - 04.2025
Softball Concessions & Salesrol
Marion AR Girls Softball
03.2010 - 08.2013
Waitress
Shoneys Knoxville
05.1976 - 06.2026
BBA - Business Administration
Southeastern Louisiana University