Pau Kim
Baltimore,MD
Summary
Highly disciplined marketing professional with experience in customer service, digital marketing, and management. Strong leadership, interpersonal skills, teamwork, problem-solving, and communication skills. Proven leader with a background in military service, currently serving in the U.S. Navy Reserve since 2022, and as a Squad Leader in Loyola’s Army ROTC, fostering discipline, accountability, and team success.
Overview
2
2
years of professional experience
Work History
Cashier
Panda Express
Baltimore, MD
06.2023 - 09.2023
- Greeted customers and answered any of their questions to deliver excellent customer service.
- Operated the cash register efficiently processing payments to ensure accurate receipts.
- Counted money in the cash drawer at the beginning of shifts and ensured accurate cash flow.
Server
Parkhurst Dining
Baltimore, MD
10.2021 - 12.2021
- Greeted guests and provided menus delivering excellent customer service.
- Maintained detailed knowledge of menu items and prepared drinks according to standard recipes.
Education
Bachelor of Business Administration - Marketing
Loyola University Maryland
Baltimore, MD09.2025
Skills
- Google Ads, Google Analytics, social media management, Power BI, Tableau, KNIME, Excel (MOS certified), Salesforce, HubSpot, SPIN selling, content creation, analytics, effective communication, and strategic
Volunteer Experience
Zo Community Church, Volunteer, Baltimore, MD, 2016-01, Present, Organized outreach events increasing participation by 15%.
Extracurricular Activities
President, Loyola Hiking Club: Participate in trips and events with others to foster our enjoyment of the outdoors (Sept 2023–May 2024) Member, Loyola Boxing Club: Participate in training and matches to develop my skills and promote my resiliency (Sept 2024–May 2024) Member, Loyola Wrestling Club: Participate in training and matches to promote my physical fitness and skills (Sept 2024–2024)
<Enter your own>
LEADERSHIP & SERVICE
Squad Leader, Platoon Leader, Loyola Army Reserve Officers’ Training Corp (ROTC): Lead my ROTC squad and platoon through drills and exercises to improve their effectiveness and teamwork skills preparing them for a career in the military (Sept 2024–Dec 2024, Jan 2024–May 2024, Baltimore, MD)
Timeline
Cashier
Panda Express
06.2023 - 09.2023
Server
Parkhurst Dining
10.2021 - 12.2021
Bachelor of Business Administration - Marketing
Loyola University Maryland
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