Pau Lian
Kent
Summary
Dedicated and safety-focused professional seeking a Ramp Agent position with American Airlines in Seattle, WA. Proven experience in fast-paced warehouse and fulfillment environments, demonstrating a strong commitment to safety protocols while ensuring team member well-being and operational integrity. Highly motivated and physically capable, with a track record of meeting demanding productivity targets and embracing new challenges to support organizational success. Excellent interpersonal skills, expertise in shipping, receiving, and tracking procedures, and proficiency in operating forklifts, pallet jacks, and scanners.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Alliance Packaging
Renton, WA
06.2024 - Current
- Picked and packed customer orders while maintaining strict safety standards.
- Supported team workflow and followed all safety protocols during operations.
Fulfillment & Production Associate
Darwin’s Natural Pet Products
Lynnwood, WA
09.2022 - 06.2024
- Worked safely in cold storage and fulfillment environments.
- Entered inventory data accurately and reported issues to supervisors.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Safely operated hand and power tools to complete repetitive tasks.
Front Desk Customer Service Representative
Hampton Inn & Suites
Lynnwood, WA
05.2021 - 05.2022
- Provided positive customer service with clear, respectful communication.
- Followed company safety and service procedures.
- Reason for leaving: Relocated and sought stable hours.
FC Picking Associate (Seasonal)
Amazon
Kent, WA
05.2020 - 03.2021
- Handled items weighing 1–50+ lbs with attention to safety and accuracy.
- Maintained productivity while following equipment and safety procedures.
Education
High School Diploma -
Foster High School
Tukwila, WA06-2020
Skills
- Safety-First Work Practices & Hazard Awareness
- Baggage & Cargo Handling
- Equipment Operation (Pallet Jack, Stand-Up Forklift)
- Data Entry & Accuracy
- Effective Communication
- Team Collaboration & Reliability
- Time & Task Management
- Adaptability & Multitasking
- Customer Interaction Experience
- Electric Pallet Jack
- Stand-Up Forklift Operation
- Machinery Operation
- Pick & Pack Procedures
- Data Entry / Inventory Tracking
- Safety-First Mindset — Always prioritize safety for myself and the team; attentive to procedures and hazards around aircraft and equipment
- Coachable & Reliable — Quick learner who follows direction and safety training
- Interpersonal & Approachable — Clear communicator and easy to work with under pressure
- Team Player — Supports colleagues and contributes to shared goals
- Adaptable & Hardworking — Comfortable with varied tasks, environments, and weather conditions
- Loading and unloading
- Cold chain management
- Palletizing
Why I’m a Great Fit
I strongly value safety above all else, understand its critical role in ramp operations, and am committed to learning and following all procedures to help keep flights, crew, and ground personnel safe and on time.
Timeline
Fulfillment Associate
Alliance Packaging
06.2024 - Current
Fulfillment & Production Associate
Darwin’s Natural Pet Products
09.2022 - 06.2024
Front Desk Customer Service Representative
Hampton Inn & Suites
05.2021 - 05.2022
FC Picking Associate (Seasonal)
Amazon
05.2020 - 03.2021
High School Diploma -
Foster High School