Paul Akinade
Elkridge,MD
Summary
Reliable business professional with experience in process improvement and operational support. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
5
5
years of professional experience
Work History
Operations Support Specialist
Cox Automotive Inc.
12.2021 - Current
- I evaluate reconditioning needs, estimate cost of cosmetic repairs, and provide customer with best recon solutions.
- I cleaned up aged and mostly problematic client inventory within 3 weeks resulting in an increased average sale per week, and this brought about a doubled consignment numbers.
- I slashed an average 38% of recon costs per unit for clients by innovating a more efficient way to evaluate assigned projects, resulting in an average increased value of 40% per unit.
- I monitor recon process step by step to ensure quality output that is timely and customer-focused.
- I collaborate with operations team to provide excellent customer service and foster positive work environment.
- I coordinate and supervise quality control of customers order to ensure that they meet optimal standards.
- I complete accurate and timely recon projects to maintain records and support internal audits.
Assistant Dispatcher
Parts Authority LLC
07.2019 - 12.2021
- I created a mapping system that saw an average 20% weekly improvement in driver productivity.
- I collaborated with customers to update them on order delivery status, resolve complaints and concerns regarding delivery of orders.
- I tracked and supervised drivers to ensure timely deliveries and assisted drivers having difficulty with routes.
Education
Bachelors Degree -
University of Agriculture
Abeokuta, NigeriaSkills
- Strategic thinking
- Adaptability and Flexibility
- Problem-solving aptitude
- Logistics Coordination
- Customer Engagement
- Collaboration and teamwork
Timeline
Operations Support Specialist
Cox Automotive Inc.
12.2021 - Current
Assistant Dispatcher
Parts Authority LLC
07.2019 - 12.2021
Bachelors Degree -
University of Agriculture
Similar Profiles
Shane SolnoskyShane Solnosky
Senior Software Engineering Manager at Cox Automotive Inc.Senior Software Engineering Manager at Cox Automotive Inc.
Madison JonesMadison Jones
Data Strategy Analysts Intern at Cox Automotive Inc.Data Strategy Analysts Intern at Cox Automotive Inc.
Steve GoldingSteve Golding
Driver 1 at Cox Automotive Inc.Driver 1 at Cox Automotive Inc.