Paul A. Topliff
Waukee
Summary
Resilient, adaptable, and innovative Surgical Director with COO and Clinical Operations experience. With strong record of accomplishment in surgery and operations management. History of streamlining processes and increasing business efficiency for long-term stability and growth.
Overview
38
38
years of professional experience
Work History
Surgery Director
Fillmore County Hospital
Geneva
03.2025 - Current
- Oversaw budget management processes, optimizing resource allocation across departments.
- Directed daily operations, ensuring compliance with applicable laws and regulations.
- Developed policies and procedures to align with corporate standards.
- Recruited, trained, and mentored staff members, enhancing team performance.
Chief Operating Officer
Audubon County Memorial Hospital
Audubon
11.2020 - 07.2024
- Under the direction of the CEO oversees the management of patient care operations, ancillary services, and related support services at Audubon County Memorial Hospital
- Develops and monitors operational strategies to strengthen inpatient, outpatient, and surgical services for the organization.
- Grew market share by filling product gaps and realigning approaches to better target specific demographics.
- Brought in specialists for Orthopedics, Neurology, Nephrology, Pulmonary and Endocrine services.
- Identified and obtained essential Ambulance transport services for the hospital by brokering and establishing a partnership including the County Board of Supervisors and the cities of Panora and Stuart
- Headed construction/remodeling projects for the hospital to include Emergency and Surgical departments.
Manager of Surgical Services -Interim Travel assignment
Mercy One Northeast Iowa
Waterloo
08.2020 - 11.2020
- Leads day-to-day operations and upholds clinical practice standards of the department.
- Provides positive leadership and problem-solving skills and is responsible for continuous quality improvement, patient satisfaction, budgeting, customer and staff feedback, training and development.
- Responsible for 60 FTE's 12 Operating Rooms-Central Processing departments.
Manager of Surgical Services -Interim Travel assignment
Rivers Edge Hospital
Saint Peter
05.2019 - 11.2019
- Planning, reorganization and set up of new surgical services department.
- Instituted change in RN staffing model to cover extended hours.
- 30 thousand dollars in payroll savings over 6 months.
- Decrease in OR turnover time from 45 minutes to 20 minutes between cases.
- Instrumental in coordinating instrument and equipment upgrades to the department.
- Hardwiring of Studer process resulting in increase in patient satisfaction score increase from 75th to 92 percentiles.
Director of Surgical Services
Grinnell Regional Medical Center
Grinnell
04.2016 - 03.2019
- Company Overview: Regional Medical Center
- Instrumental with renegotiating contracts with supply vendors to increase discounts of supplies with savings realized over $200,000.
- Increased surgical case volume from 2900 procedures to over 3300 in first year as Director by adding/improving service lines: robotics, ophthalmology, ENT, and OB/Gyn.
- Coordinated much needed instrument and equipment upgrades throughout OR to increase efficiency and reduce turnover of surgical cases.
- Implemented improvements in scheduling and order sets yielding more efficient pre-operative process.
- Instrumental in ensuring patient satisfaction scores were monitored and maintained within the 95th percentile.
- Initiated barcode scanning process to increase capture of supply charges, control inventory costs and maintain consistent par levels for the department.
- Maintained management of OR chargemaster overhaul-realized twenty percent increase of captured charges resulting in increased revenue growth over two years.
- Regional Medical Center
Director of Surgical Services
Mahaska Health Partnership
Iowa
11.2010 - 04.2016
- Instrumental for increasing department patient satisfaction scores from 50th percentile to 90th percentile.
- Appointed to position of chairman for MHP's hospital-wide patient satisfaction team.
- Increasing patient volumes from 2,026 (FY-2010) to 3,000 (FY-2015) by implementing new lines of service.
- Instrumental with coordinating complete restructure and upgrades to entire surgical department to include input with construction design and layout, purchasing and designation of new equipment, and training for staff.
- Overhauling OR Chargemaster yielding increase of captured charges by fifteen percent.
Surgical Services Coordinator
Mahaska Health Partnership
Oskaloosa
06.2009 - 10.2010
- Responsible for coordinating/maintaining daily patient and staff scheduling in collaboration with anesthesia and surgeons to ensure optimal utilization of all resources.
- Instrumental in encouraging staff development by coordinating training and regularly ensuring professional service goals/expectations are met while maintaining written appraisals for over twenty staff members yielding increased staff performance and retention.
Peri-Operative RN
Grinnell Regional Medical Center
Grinnell
08.2005 - 06.2009
- Surgical assistant, and surgical scrub roles for general, bariatrics, OB/Gyn, Ortho/Podiatry. Urology, ENT, and pain management surgical procedures.
- Charge nurse.
- Preceptor.
Surgical and Orthopedic Technologist
Northland Bone and Joint
Kansas City
09.1994 - 11.2002
- Worked as a private scrub/first assistant for busy private Orthopedic Practice.
- Duties include surgical and office procedures with involvement in prior authorization and scheduling.
Non-commissioned officer
U.S. Air-Force
01.1988 - 09.1994
- In charge of podiatry/orthopedic clinic: supervised clinic personnel, coordinating staff needed for OR, and maintaining inventory and surgery scheduling for these specialties.
- Desert Shield/Storm Veteran.
Education
Associates of Nursing degree -
Indian Hills Community College
RN, BSN -
Central Missouri University College of Nursing
Health Administration -
University of Phoenix
Skills
- Fiscal Oversight
- Strategic Planning
- Business Development
- Operations Management
- Change Management
- Performance Management
- Contract negotiation
- Quality improvement
- Patient care
Timeline
Surgery Director
Fillmore County Hospital
03.2025 - Current
Chief Operating Officer
Audubon County Memorial Hospital
11.2020 - 07.2024
Manager of Surgical Services -Interim Travel assignment
Mercy One Northeast Iowa
08.2020 - 11.2020
Manager of Surgical Services -Interim Travel assignment
Rivers Edge Hospital
05.2019 - 11.2019
Director of Surgical Services
Grinnell Regional Medical Center
04.2016 - 03.2019
Director of Surgical Services
Mahaska Health Partnership
11.2010 - 04.2016
Surgical Services Coordinator
Mahaska Health Partnership
06.2009 - 10.2010
Peri-Operative RN
Grinnell Regional Medical Center
08.2005 - 06.2009
Surgical and Orthopedic Technologist
Northland Bone and Joint
09.1994 - 11.2002
Non-commissioned officer
U.S. Air-Force
01.1988 - 09.1994
Associates of Nursing degree -
Indian Hills Community College
RN, BSN -
Central Missouri University College of Nursing
Health Administration -
University of Phoenix
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