Catherine Smiley Jones
San Diego,CA
Summary
Dynamic Chief Operating Officer and Director of Human Resources with over 20 years of experience in management and operational strategy. Achieved significant revenue growth and enhanced employee culture through innovative leadership and effective team motivation. Focused on driving business transformation and fostering collaboration to optimize organizational performance.
Overview
20
20
years of professional experience
Work History
Director of Human Resources
211 San Diego
San Diego, California
04.2024 - Current
- Developed comprehensive human resources strategies aligned with organizational goals.
- Led recruitment efforts, increasing diversity and representation within the organization.
- Implemented employee engagement programs, enhancing workplace culture and employee satisfaction.
- Managed employee relations, resolving conflicts and improving overall employee morale.
- Oversaw performance management processes, ensuring clarity in expectations and feedback.
- Partnered with leadership to align training initiatives with workforce needs.
- Ensured compliance with labor laws and regulations within the organization.
Human Resource Director
San Diego Job Corps
San Diego, CA
01.2022 - 04.2024
- Led recruiting, onboarding, employee development, training, benefits administration, engagement, compensation management, and new hire orientation to enhance workforce effectiveness.
- Followed PRH and CSDC policies to ensure compliance across operations.
- Initiated human resource directives to align the center operations with strategic goals.
- Monitored workers' compensation claims and OSHA compliance programs at the center.
- Developed and implemented human resource directives for the center.
- Facilitated monthly all-staff meetings to enhance communication and collaboration.
- Administers wage and salary program; monitors merit increase program to ensure internal equity.
Chief Administrative Officer / Chief Operating Officer
San Diego Association of REALTORS
01.2007 - 01.2022
- Oversaw the formation and execution of an innovative organizational customer service reform, resulting in a more collaborative culture.
- Fostered a high-performance culture by motivating teams and developing customer relationships and engagement.
- Managed all aspects of the employee life cycle, including recruiting, onboarding, and training.
- Managed a strategic plan as it related to human resources.
- Managed monthly financial statements and reported inconsistencies to the CEO.
- Worked with the CFO annually to put together the annual budget.
- Worked with the CFO annually to put together the annual budget.
- Developed long-range strategic and annual operating plans, aligning execution with the association's strategic goals.
- Provided guidance on billing to ensure compliance; analyzed and recommended changes for productivity and billing activities.
Education
Certificate - Human Resources Management
University of California San Diego
San Diego, CAAssociate of Arts - General Education
Mesa College
San Diego, CASkills
- Strategic Planning
- Operations
- Leadership
- Communication
- Negotiation
- Creative
- Budget Management
- Budget Oversight and Planning
- Compliance
- Succession Planning
- Culture development
- Event Planning
- Project Management
- Data Analysis
- Performance Metrics
- Vendor Management
- Property Management
- Lease Management
- Hospitality
- Strategic planning
- Budget management
- Compliance oversight
- Workforce development
- Human resources management
- Team leadership
- Problem solving
- Effective communication
- Decision making
- Relationship building
- Cross-functional collaboration
- General management and administration
- Fiscal oversight
- Operations oversight
Personal Information
Title: Chief Operating / Administrative Officer / Transformational People Leader
Affiliations
- Society for Human Resources Management (SHRM)
- Building Industry (BIA)
- California Association of REALTORS (C.A.R.)
- National Association of REALTORS (NAR)
Timeline
Director of Human Resources
211 San Diego
04.2024 - Current
Human Resource Director
San Diego Job Corps
01.2022 - 04.2024
Chief Administrative Officer / Chief Operating Officer
San Diego Association of REALTORS
01.2007 - 01.2022
Certificate - Human Resources Management
University of California San Diego
Associate of Arts - General Education
Mesa College