Paul Aye
Roseville
Summary
Calm and composed individual skilled in managing complex situations in customer service and personal care. Demonstrated ability to maintain high service standards and working in a team setting in order to provide a positive experience whether in a restaurant or healthcare setting.
Experienced in patient transportation using mobility van.
Overview
3
3
years of professional experience
Work History
PCA
ACCRA
01.2025 - 09.2025
-Transported patient to medical appointments using mobility van.
-Managed all personal care tasks including bathing, dressing, grooming, and specialized bowel and bladder care.
-Executed patient transfers between bed, wheelchair, and shower using Hoyer lift.
-Assisted in wound care as well as repositioning patient to prevent pressure sores.
PCA
Family Reliable Services
08.2024 - 02.2025
-See above
Server
Tiffany's Sports Lounge
09.2023 - Current
- Provided exceptional customer service in fast-paced environment with a high volume of tables.
- Managed food and beverage orders efficiently.
- Trained new servers on menu knowledge and service protocols.
- Resolved customer complaints, maintaining high service standards and positive dining experiences.
Education
Bachelor of Science - Biology
Augsburg University
Minneapolis, MN05.2027
Skills
- Experienced with patient transport by mobility van
- Exceptional customer service, even with unpleasant customers
- Ability to maintain composure under pressure
- Well developed social skills (Conversing with patrons, etc)
Timeline
PCA
ACCRA
01.2025 - 09.2025
PCA
Family Reliable Services
08.2024 - 02.2025
Server
Tiffany's Sports Lounge
09.2023 - Current
Bachelor of Science - Biology
Augsburg University