Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paul Azzano

Brook Park

Summary

Dynamic Territory Manager at Vestis Uniform with a proven track record in contract negotiation and relationship building. Expert in team training and problem solving, successfully enhancing customer satisfaction and securing long-term partnerships. Recognized for leadership in coaching new hires and driving sales through effective upselling strategies.

Overview

2026
2026
years of professional experience

Work History

Territory Manager

Vestis Uniform
Cleveland
10.2011 - Current
  • Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
  • Resolved customer complaints promptly and professionally.
  • Planned travel schedule for visiting stores within assigned territory on a regular basis.
  • Established relationships with key customers, vendors, and distributors in the area.
  • Analyzed customer feedback surveys to improve customer satisfaction levels.
  • Negotiated contracts with new clients while maintaining existing business relationships.
  • Conducted cold calls to offer services to potential customers.
  • Negotiated pricing, terms, and implementation dates.
  • Developed solid connections with customers to promote products.
  • Negotiated contracts and agreements with key clients to secure long-term business relationships.

Route Driver and Trainer

Vestis Uniform
Cleveland
  • Ensured all deliveries were properly documented and signed for.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Provided guidance, support, and feedback to new hires throughout their onboarding experience.
  • Monitored progress of trainees to ensure they were meeting goals and objectives set forth by management.
  • Provided ongoing coaching and feedback on performance issues arising from new hires.

Education

High School Diploma -

Valley Forge High School
Parma, OH
06-1998

Skills

  • Relationship building
  • Contract negotiation
  • Team training
  • Cold calling
  • Problem solving
  • Team collaboration and leadership
  • Upselling and cross selling
  • Staff management

References

References available upon request.

Timeline

Territory Manager

Vestis Uniform
10.2011 - Current

Route Driver and Trainer

Vestis Uniform

High School Diploma -

Valley Forge High School
Paul Azzano