Paul Bengtson
Murfreesboro,TN
Summary
Results-driven Install Technician with extensive experience in equipment installation and diagnostics. Expertise in troubleshooting techniques and diagnostic tools, ensuring optimal performance and customer satisfaction. Proven ability to train teams while adhering to safety protocols and industry standards.
Overview
29
29
years of professional experience
Work History
Install Technician
Comcast
02.2015 - Current
- Achieved optimal service delivery by diagnosing and resolving technical issues.
- Enhanced installation processes through collaboration with team members.
- Trained technicians on equipment usage and safety protocols for improved compliance.
- Conducted system maintenance and upgrades to boost performance and reliability.
- Implemented industry best practices to ensure regulatory compliance in installations.
- Increased customer satisfaction with timely and efficient equipment installations.
Repair Technician
Asurion
01.2010 - 01.2015
- Diagnosed and repaired electronic devices to ensure optimal functionality.
- Collaborated with cross-functional teams to streamline repair processes and improve turnaround times.
- Implemented quality control measures, enhancing repair accuracy and customer satisfaction.
- Trained junior technicians on repair techniques and best practices for efficiency.
Lead Setup Operator
Tridon Industries
06.1997 - 08.2009
- Operated and maintained setup machinery to ensure optimal performance and safety compliance.
- Collaborated with production teams to streamline setup processes, enhancing workflow efficiency.
- Trained new operators on equipment handling and safety protocols to foster a knowledgeable workforce.
- Conducted routine inspections of setups, identifying and resolving issues proactively to minimize downtime.
Education
High School Diploma -
Smyrna High School
Smyrna, TN05-1996
Skills
- Power tool operation
- Hand tool proficiency
- Construction background
- Diagnostics and troubleshooting
- Equipment installation
- System configuration
- Diagnostic testing
- Security systems
- Network setup
- Customer service
- Repair services
- Cable management
- Specialty tools
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Install Technician
Comcast
02.2015 - Current
Repair Technician
Asurion
01.2010 - 01.2015
Lead Setup Operator
Tridon Industries
06.1997 - 08.2009
High School Diploma -
Smyrna High School
tech of the quarter x2
Achieved top Tech metrics of the quarter two different quarters.