Paul Bernard
Houston
Summary
Seasoned Contractor with a proven track record at Home Depot, enhancing customer relationships and streamlining operations for efficiency. Expert in project estimation and adept at multitasking, I significantly improved business systems and safety protocols. Skilled in both electrical work and superior management, my approach has consistently led to commendable achievements in customer service and operational improvements.
Overview
17
17
years of professional experience
Work History
Contractor
Home Depot
05.2015 - 11.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Contractor
Sears
01.2008 - 04.2015
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Hired and oversaw subcontractors to meet project needs.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
Westfield High School
Houston, TX06-1980
Skills
- Superb management skills
- Project scope assessment
- Project estimation and bidding
- Power and hand tool operation
- Plumbing
- Safety
- Electrical
- Multitasking and organization
- Schedule management
- Blueprint interpretation
- Customer service
- Equipment Repair
Timeline
Contractor
Home Depot
05.2015 - 11.2024
Contractor
Sears
01.2008 - 04.2015
High School Diploma -
Westfield High School
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