Paul Brazeau
Bourbonnais,IL
Summary
Proactive Community Service Officer experienced in public safety, customer service, and community engagement. skilled in radio communication, incident reporting, traffic control, and parking enforcement. experienced in issuing parking citations, responding to private property accidents, gathering information and statements, and preparing accurate reports. strong ability to multitask and communicate effectively while maintaining professionalism in critical and fast-paced situations.
Overview
1
1
Language
4
4
years of professional experience
Work History
Community Service Officer
, Mokena Police Department
Mokena, Illinois
2026.06 - Current
- Assisted police officers in community outreach initiatives, fostering positive relationships between law enforcement and residents.
- Patrolled assigned areas in a vehicle to ensure public safety and security.
- Enforced parking regulations through citation issuance and vehicle towing, ensuring compliance and promoting community order.
- Assisted with traffic control during accidents, storms, and special events.
- Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
- Investigated private property accidents by gathering statements, collecting information, and preparing detailed incident reports to support accountability.
Public Safety Student Worker
, Kankakee Community College Police Dept
Kankakee, Illinois
2025.08 - 2026.05
- Performed patrols around campus buildings and residence halls to ensure security compliance.
- Assisted officers with daily patrols and routine checks on campus.
- Provided support during campus events to maintain order and safety protocols.
- Dispatched radio messages to ensure effective communication among officers. to other officers and agents of campus.
Associate
, Panera Bread
Bradley, Illinois
2024.11 - 2026.06
- Delivered exceptional customer service in a fast-paced café environment.
- Prepared and served high-quality food and beverages according to company standards.
- Assisted team members in training new employees on operational procedures.
Front of House Team Leader
, Chick-fil-A
Bradley, Illinois
2022.10 - 2026.06
- Leading and motivating a team of front-of-house personnel to deliver exceptional customer service.
- Resolved customer complaints professionally, escalating issues when necessary to enhance customer satisfaction.
- Trained new team members on operational procedures and customer interaction standards to ensure consistent service quality.
- Ensured cleanliness and organization of dining area and service counters to create a welcoming environment.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
Education
Associate of Arts - Law Enforcement
Kankakee Community College
Kankakee, IL2026-05
Skills
- Public safety
- Traffic control
- Incident reporting
- Radio dispatch communication
- Community engagement
- Customer service
- multitasking
- Conflict resolution
Languages
Spanish
Professional
Timeline
Community Service Officer
, Mokena Police Department
2026.06 - Current
Public Safety Student Worker
, Kankakee Community College Police Dept
2025.08 - 2026.05
Associate
, Panera Bread
2024.11 - 2026.06
Front of House Team Leader
, Chick-fil-A
2022.10 - 2026.06
Associate of Arts - Law Enforcement
Kankakee Community College