Vickie Olaitan
Los Angeles,CA
Summary
Dynamic and results-oriented professional with extensive experience at the University of Southern California, enhancing public safety and community engagement. Excelled in emergency response and critical thinking, significantly contributing to reducing traffic accidents and improving non-emergency call response times. Skilled in evidence collection and teamwork, consistently delivering exceptional service and fostering positive community relations.
Overview
18
18
years of professional experience
Work History
Community Service Officer
University of Southern California
08.2012 - Current
- Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Increased response times to non-emergency calls by triaging requests based on urgency levels effectively.
- Patrolled assigned zones to look for criminal violations and safety issues.
- Offered security presence to special events to scan guests, monitor premises and removed unauthorized individuals.
- Promoted positive community relations by attending various events as a representative of the police department.
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Prepared accurate and thorough burglary and theft reports.
- Supported law enforcement officers in emergency situations, providing timely and accurate information for decisionmaking.
Safety Officer
Securitas Security Services USA
01.2007 - 02.2013
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Reported suspicious activities and persons to law enforcement.
Education
High School Diploma -
Villa Park High School
Orange, CA06-1996
Skills
- Report writing
- Community engagement
- Physically fit
- Service calls
- Emergency response
- Report preparation
- Campus patrol
- Activity reporting
- Vehicle patrol
- Victim assistance
- Evidence collection
- Teamwork and collaboration
- Multitasking
- Critical thinking
- Decision-making
- Public safety
Timeline
Community Service Officer
University of Southern California
08.2012 - Current
Safety Officer
Securitas Security Services USA
01.2007 - 02.2013
High School Diploma -
Villa Park High School
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