Strong work ethic and interpersonal skills. Adept at quickly mastering new skills, multitasking and time management.
Overview
29
29
years of professional experience
Work History
Owner/Heating and Cooling Technician
T & P Heating
Tustin, MI
07.2004 - Current
Manages daily operations of business.
Manages contract with vendors and suppliers.
Ensures compliance with local, state, and federal regulations.
Determines pricing for products or services based on costs and competition.
Appraises inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Installs, maintains, and diagnoses problems with residential heating, ventilation, and air conditioning systems.
Explains system operations to customers and answered questions regarding installation or repair of the system.
Maintains accurate records of work performed including parts used and labor hours expended.
Provides emergency services after normal business hours when necessary.
Verifies that all applicable permits had been obtained prior to starting any project.
Ensures that all safety standards were met while performing tasks on-site.
Communicates with clients during service calls for top-quality customer service.
Technician
Crystal Flash
Cadillac, MI
10.1994 - 05.2004
Held multiple positions during time of employment including fuel oil and propane delivery, installing propane tanks and gas lines, and HVAC technician.
Education
High School Diploma -
Northern Michigan Christian Schools
McBain
05-1985
State of Michigan
Skills
Operations Management
Regulatory Compliance
Customer Relations
Project Estimating
Technical Expertise
Affiliations
Tustin First Baptist Church - elected Trustee from 2021-ongoing. Responsibilities include managing and coordinating needs to maintain the church building and grounds (snow removal, mowing, repairs, installation, supplies, cleaning). Lead of the church expansion committee.
References
Kevin Boven 231-444-9445
Bruce Nix, former manager at Crystal Flash. 231-429-1686