Paul Cadoret
Ocala,FL
Summary
Flexible hard worker ready to learn and contribute to team success, with customer service, multitasking, and a dedication to quickly adapting to new challenges.
Overview
40
40
years of professional experience
Work History
Service Manager
Moss Heating & Cooling
Dallas, TX
04.2023 - 07.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Established key performance indicators (KPIs) for the service team to measure success and productivity.
- Hired and trained service department staff to drive performance.
HVAC Technician
Self-employeed
Euless, USA
01.2023 - 04.2023
- HVAC maintenance and repairs, also quotes and repairs on electrical and plumbing
HVAC Technician
Able Mechanical
Aubrey, USA
10.2022 - 01.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work
Mechanic
Quantum North America, HVAC
Fort Worth, USA
06.2020 - 10.2022
- Investigated major malfunctions and breakdowns of commercial heating and air-conditioning systems and used troubleshooting to determine causes
Specialist
Deford's Maintenance, HVAC
11.2019 - 06.2020
- Tech support via phone, and HVAC manufacturing multi-home units
Technical Trainer
A#1 Air
Lewisville, USA
11.2018 - 11.2019
- Provided training to new and upcoming technicians in the HVAC field
- On hands training the the lab and out in the field
- Trouble-shooting via phone with technicians and customers
Inverter Technical Specialist
Carrier Airconditioning & Refrigeration
01.2017 - 04.2017
- Provided phone and field technical support for North America agents
Regional Technical Manager
Daikin
Dallas, USA
10.2014 - 04.2016
- Provided field technical training, and phone support to thirty-two comfort pros in Texas and Oklahoma
- Traveled to various locations to coordinate training with technicians who needed specialized help in other areas
Regional Operations Manager
Lennox Nas
, USA
08.2004 - 09.2014
- Provided field operational support for the entire state of Texas and Oklahoma
- Reporting directly to the VP of the company and having eight branch managers reporting directly to me
- Various positions included service technician, branch manager, mentoring manager and district manager
Area Technical Manager
Metro Tech
01.2000 - 08.2004
- Technician and sales support for North Texas national account customers
- Approximately one hundred and fifty locations
Senior Phone Technician
Coca-Cola
01.1992 - 12.2000
- Provided technical phone support for North America service providers as well as customers
Electronic Technician
Martin Marettia Aero Space
01.1985 - 01.1992
- Technical troubleshooting on printed wired circuit boards specifically surface mount technology
- Various projects supported were vertical launching system for US Air Force, Mock 50 torpedo
Education
AS - HVAC
UEI CFCC
12.1992
Skills
- KPI monitoring
- Technical support
- Service and parts teams management
- System troubleshooting
- Technical troubleshooting
- Equipment maintenance
- Mechanical diagnostics
Timeline
Service Manager
Moss Heating & Cooling
04.2023 - 07.2024
HVAC Technician
Self-employeed
01.2023 - 04.2023
HVAC Technician
Able Mechanical
10.2022 - 01.2023
Mechanic
Quantum North America, HVAC
06.2020 - 10.2022
Specialist
Deford's Maintenance, HVAC
11.2019 - 06.2020
Technical Trainer
A#1 Air
11.2018 - 11.2019
Inverter Technical Specialist
Carrier Airconditioning & Refrigeration
01.2017 - 04.2017
Regional Technical Manager
Daikin
10.2014 - 04.2016
Regional Operations Manager
Lennox Nas
08.2004 - 09.2014
Area Technical Manager
Metro Tech
01.2000 - 08.2004
Senior Phone Technician
Coca-Cola
01.1992 - 12.2000
Electronic Technician
Martin Marettia Aero Space
01.1985 - 01.1992
AS - HVAC
UEI CFCC
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