Paul Carrillo

• Monitored bus gate doors/exits to prevent unauthorized access to the airfield (SIDA area).
• Ensured safe boarding/deboarding of passengers, crew, and staff on shuttle buses arriving at gates.
• Challenged employees not properly displaying badges in restricted areas.
• Reported any security violations, unauthorized entry, or suspicious activity to airport police/supervisors immediately.
• Managed passenger flow and assisted with ground support tasks as needed.

• Arrive at the garage to receive a vehicle assignment for the day.
• Conduct a pre-trip inspection using the Fleetio app to check for dents, damages, or issues and record the odometer reading.
• Report any vehicle issues (e.g., flat tires) to the dispatcher and request a replacement vehicle if necessary.
• Log into the Uber app and navigate to high-demand areas (e.g., Hollywood, Santa Monica) based on heat maps, avoiding low-demand 'dead zones.'
• Verify that rider drop-off locations are within Los Angeles County; politely decline and cancel rides outside this area.
• Ensure riders wear seat belts before starting the trip.
• Drive attentively, following all traffic laws, and aim to reach destinations on time.
• Engage in conversation with riders if they initiate or seem open to it, while maintaining focus on safe driving.
• Set a destination filter on the Uber app toward the garage as the shift nears completion.
• Return the vehicle to the garage on time.
• Perform a post-trip inspection using the Fleetio app and report any issues.
• Hand over the vehicle to the dispatcher for refueling or recharging.
• Contact the dispatcher to report any issues during the shift, such as restroom breaks, vehicle problems, or other concerns requiring attention.

• Conducted on-site PC setup, software installation, virus removal, password resets, network setup, and router configuration.
• Performed hardware repairs, including hard drive replacement, memory upgrades, CPU/GPU upgrades, and PSU replacement.
• Configured mobile devices, set up new routers, and optimized WiFi radio channels using signal detection software to minimize congestion in populated areas.
• Prepared home theater job sites with blankets and covers to maintain cleanliness, using a vacuum for cleanup as needed.
• Collaborated with clients to plan home theater setups, secured approval for TV placement or wall mounting, measured and installed mounts, and mounted TVs solo (under 50 pounds) or with assistance.
• Physically capable of removing heavy legacy hardware like CRTs, speakers, and AV receivers, consulting managers for unfamiliar tasks when necessary.
• Contacted clients the day prior using a company-provided phone and app to confirm job details and verify product availability for deliveries.
• Handled product deliveries, ensuring proper disposal of all packaging and trash.
• Resolved select issues remotely or over the phone, such as adjusting TV backlight settings or performing PC tasks via TeamViewer, enhancing efficiency.
• Demonstrated PC or TV functionality to clients, including playing 4K videos or audio tests on YouTube or showcasing popular movie scenes to highlight display and sound quality.