Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Information Security Intern
Charles River Laboratories
Wilmington, MA
06.2023 - 09.2023
Recommend improvements in security systems and procedures
Performed risk analyses to identify appropriate security countermeasures
Monitored use of data files and regulated access to protect secure information
Wrote several monthly newsletters related to Cyber Security
Designed games that highlighted security risks (phishing, 3rd party app risks)
Worked with various levels of software in order to evaluate customer/vendor requests
Spoke with several customers and vendors in order too complete tickets
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated with high level security engineers in order to service customer tickets
Developed in-depth reports, which delivered improved visibility and enabled better control of risk.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Participated in several meetings with high level supervisors
Evaluated existing policies and procedures related to compliance with industry regulations.
Created and managed scorecards for underwriting and predictability models.
Identified discrepancies in data that could lead to potential risk exposures.
School Age Counselor
YMCA Springfield
Pennsylvania, PA
08.2018 - Current
Assisted students in developing deeper understanding of course concepts by providing one-on-one support
Enforced rules and instructions to maintain discipline
Developed and implemented strategies to improve student engagement
Graded and provided feedback on assignments
Worked with children of varying age, interest, skill, and developmental levels
Led groups of children safely through variety of camp activities
Collaborated with other camp counselors to design fun and enriching learning activities for campers
Education
Bachelor of Science - Information Science And Technology
Penn State University
Skills
Security Improvements
Security Engineering
Technical support
Microsoft SharePoint
Software Configuration
Information Review
Vulnerability Management
Incident Reporting
Improvement Recommendations
Project Management
Information Gathering
MS Excel
Servicenow
Customer Service
Report Preparation
System Analysis
SQL/ Databases
Data Research and Validation
Timeline
Information Security Intern
Charles River Laboratories
06.2023 - 09.2023
School Age Counselor
YMCA Springfield
08.2018 - Current
Bachelor of Science - Information Science And Technology