Paul Charnoski
CVS Pharmacy
Hopewell Junction,NY
29
years of professional experience
Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for maximizing profit and improving customer satisfaction through efficient and effective team management strategies. Demonstrated ability in team leadership and operations management.
Work History
Store Manager
22 Years 7 Months- Supervise daily store operations to ensure compliance with company policies and procedures.
- Manage inventory levels, optimizing stock replenishment processes to enhance product availability.
- Train and mentor staff on customer service best practices to improve team performance.
- Coordinate scheduling and staffing to maintain optimal coverage during peak hours.
- Resolve customer complaints effectively, fostering loyalty and enhancing store reputation.
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Conduct regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximize sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Optimize labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Manager
3 Months- Assisted in managing inventory levels to ensure product availability and minimize stockouts.
- Executed daily operations, including staff scheduling and task delegation for optimal workflow.
- Trained new employees on company policies, procedures, and customer service standards.
- Monitored cash handling procedures to maintain accuracy during transactions and reduce discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Department Manager
4 Years 6 Months- Established clear performance expectations for staff members which led to increased accountability.
- Analyzed sales data to identify trends, driving strategic decisions for promotions and merchandising.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Education
Bachelor of Science - Business - CIS/BPM/OM
Skills
Customer service
Customer relations
Multitasking and organization
Operations management
Profit Maximization
Team building and development
Timeline
Store Manager
CVS Pharmacy
01.2004 - CurrentRead More
Assistant Manager
CVS Pharmacy
10.2002 - 01.2003Read More
Department Manager
Target
11.1997 - 05.2002Read More
Indiana University, Bloomington
Bachelor of Science from Business - CIS/BPM/OM
Read More