Detailed claims processor with several years of experience investigating claim information for correctness. Trustworthy teammate with benefit knowledge and rapport-building skills. Noted for thoroughness and ethical customer service.
Overview
9
9
years of professional experience
Work History
Claims Processor
TCS/Transamerica
Little Rock, AR
07.2022 - 08.2024
Reviewed insurance claim submissions, assessed the information provided in a claim to verify its accuracy, and created claim documents.. Communicated with clients and beneficiaries and processed claim payouts.
PUA Specialist
Adecco USA
Rancho Cucamonga, CA
04.2021 - 04.2022
Functioned as the state expert (Kansas) for screening, filling and responded to state documents for the claimants, acted as a liaison between the claimants and unemployment agencies and responsible for the analyzing of claim-related document compensations within a pre-determine time limit.
Insurance Agent
Seniorcareusa
Little Rock, AR
06.2020 - 08.2020
Communicated with clients to understand needs and identify best policies for each case. Cultivated new business by offering presentations on financial well-being to individuals and families on term and whole life insurance products. Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Customer Service Representative
U Haul Co
Little Rock, AR
08.2019 - 01.2020
Assisted customer on rental invoices, products and services. trained in installing trailer hitches, and light wiring on vehicles. ensured vehicles fluid levels are properly filled. performed cleanup of trucks, trailers, and other rental items.
Property Manager/Insurance Agent
Ditech Financial
Little Rock, AR
07.2015 - 03.2019
Marketed homes via signs, flyers, newspaper ads, etc... to drive leads for sales.
Inspected properties weekly or bi-weekly to ensure they are clean, marketable, and secured.
Evaluated new inventory to document repairs needed to establish pricing and determine best marketing strategies to drive inventory disposition.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR
06-1979
Some College (No Degree) - Business Administration And Management
University of Phoenix
Little Rock, AR
Skills
Claims review
Transactions reconciliation
Policy Interpretation
Regulatory Compliance
Accuracy and Precision
Timeline
Claims Processor
TCS/Transamerica
07.2022 - 08.2024
PUA Specialist
Adecco USA
04.2021 - 04.2022
Insurance Agent
Seniorcareusa
06.2020 - 08.2020
Customer Service Representative
U Haul Co
08.2019 - 01.2020
Property Manager/Insurance Agent
Ditech Financial
07.2015 - 03.2019
High School Diploma -
Watson Chapel High School
Some College (No Degree) - Business Administration And Management
Executive Marketing Director at Transamerica Financial Advisors, Inc and World Financial GroupExecutive Marketing Director at Transamerica Financial Advisors, Inc and World Financial Group