Paul Drewyor
Otsego,MI
Summary
Adept at enhancing system efficiency and team productivity, my tenure at Lapham Heating and Cooling showcased my ability to lead service improvements and train new technicians. Skilled in pipefitting and demonstrating exceptional customer service, I significantly contributed to maintaining safe and effective operations, ensuring project success without compromising on safety or quality.
Overview
30
30
years of professional experience
Work History
Lead Service Technician
Lapham Heating And Cooling
Plainwell, MI
10.2018 - Current
- Lead service technician
Boiler Refrigeration
JBS
Plainwell, MI
12.2017 - 09.2018
- provided boiler systems maintenance
- provided ammonia system maintenance
- maintained rooftop systems
- recorded temp numbers hourly
Lead Service Technician
Lapham Heating And Cooling
Plainwell, MI
10.1997 - 11.2017
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
- Enhanced team productivity, conducting thorough training sessions for new technicians.
- Implemented safety protocols to minimize risks associated with servicing high-voltage electrical systems or hazardous materials.
- Provide service for oil furnaces, gas furnaces, some air to air heat pumps,
Installer
Cooper Heating
Cooper, MI
02.1995 - 09.1997
- Installed complete residential furnace and air conditioning systems.
- Examined heating and cooling systems for defects.
Installer
Bonfire Heating
Plainwell, MI
01.1994 - 01.1995
- Installed complete systems at new residential and business construction sites.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Ran ductwork and gas lines, installed A/C systems , heat pumps, boilers and fuel oil furnaces and waterheaters
Education
High School Diploma -
Martin High School
Martin Mi05.1991
Skills
- Lockout and tagout procedures
- Pipefitting
- Run gas lines
- Braze and solder copper
- certifications , type 1 refrigerant
- Ammonia 1&2 certification
- low GWP A2L refrigerant
Timeline
Lead Service Technician
Lapham Heating And Cooling
10.2018 - Current
Boiler Refrigeration
JBS
12.2017 - 09.2018
Lead Service Technician
Lapham Heating And Cooling
10.1997 - 11.2017
Installer
Cooper Heating
02.1995 - 09.1997
Installer
Bonfire Heating
01.1994 - 01.1995
High School Diploma -
Martin High School