Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rich Monahan

Andover,NJ

Summary

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Proficient Service Technician bringing 20 years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.

Hardworking service tech skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.

Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.

Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 20 years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.

Overview

17
17
years of professional experience

Work History

Lead Service Technician

climate care llc
Oak Ridge, NJ
03.2023 - Current
  • Implemented best practices for efficient workflow processes and procedures.
  • Performed troubleshooting to identify root cause of equipment malfunctions.
  • Prepared estimates for repair services based on labor costs and materials used.
  • Tech support/trainer for company
  • Oversee all installs of refrigeration and hvac units package split heat pumps vrf/vrv
  • Oversee daily operations/ efficiently dispatched service call to appropriate jobs to techs

Owner

Rich air mechanical services
Andover, NJ
03.2012 - 03.2023
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Preformed service and install of commercial and residential hvac systems

Lead Service Technician

day and nite
New Hyde Park, NY
12.2010 - 05.2012
  • Implemented best practices for efficient workflow processes and procedures.
  • Performed troubleshooting to identify root cause of equipment malfunctions.
  • Prepared estimates for repair services based on labor costs and materials used.
  • Provided technical support to customers on the phone and in-person.
  • Coordinated with vendors to obtain necessary parts and supplies for repairs.

Lead Service Technician

gcs/ecolab
02.2007 - 12.2010
  • Implemented best practices for efficient workflow processes and procedures.
  • Performed troubleshooting to identify root cause of equipment malfunctions.
  • Prepared estimates for repair services based on labor costs and materials used.
  • Serviced hvac, refrigeration, and cooking equipment

Education

High School Diploma -

Kittatinny Regional High School
Newton, NJ
06-2005

Hvac -

Sussex Tech
Newton, NJ
06-2005

Skills

  • Schematic Interpretation
  • Mechanical Aptitude
  • Lockout and Tagout Procedures
  • Pipefitting
  • HVAC Systems
  • Electrical Systems
  • Plumbing Repairs
  • Work Order Processing
  • Mechanical Troubleshooting
  • Budgeting and Cost Control

Timeline

Lead Service Technician

climate care llc
03.2023 - Current

Owner

Rich air mechanical services
03.2012 - 03.2023

Lead Service Technician

day and nite
12.2010 - 05.2012

Lead Service Technician

gcs/ecolab
02.2007 - 12.2010

High School Diploma -

Kittatinny Regional High School

Hvac -

Sussex Tech
Rich Monahan