Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Peter Leal

Dunnellon,FL

Summary

Dynamic Lead Service Technician with a proven track record at Mechanical One, excelling in diagnostic skills and exceptional customer service. Adept at troubleshooting HVAC systems and enhancing team productivity through effective training. Recognized for attention to detail and reliability, consistently ensuring high-quality service and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Lead Service Technician

Mechanical One
12.2022 - Current
  • Familiarized with tools and systems used for service operations and repairs.
  • Collaborated with team members to ensure timely completion of service requests.
  • Documented service activities accurately for tracking and reporting purposes.
  • Engaged in continuous learning to enhance technical skills and knowledge base.
  • Contributed to maintaining inventory levels of tools and replacement parts efficiently.
  • Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
  • Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
  • Enhanced team productivity, conducting thorough training sessions for new technicians.

Owner Operator

Do It All Handyman LLC
06.2010 - 12.2023
  • Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Education

EPA 608 Universal -

Withlacoochee Technical College
Inverness, FL

High School Diploma -

Sunset Sr High
Miami, FL

Skills

  • Diagnostic skills
  • Schematic interpretation
  • HVAC systems
  • Work with minimal supervision
  • Attention to detail
  • Flexible and adaptable
  • Punctual and reliable
  • Installation and repair
  • Troubleshooting skills

Languages

Spanish
Native or Bilingual

Timeline

Lead Service Technician

Mechanical One
12.2022 - Current

Owner Operator

Do It All Handyman LLC
06.2010 - 12.2023

EPA 608 Universal -

Withlacoochee Technical College

High School Diploma -

Sunset Sr High

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