Paul Dudkewic
Receptionist
Palm Coast,FL
Summary
Dynamic professional with a strong background in customer service and relationship building at E'lan Family Hair Studio. Proven ability to enhance client loyalty through effective communication and problem-solving skills. Expertise in cash management and POS systems, ensuring a seamless and enjoyable experience for customers while maintaining high-quality standards.
Overview
13
13
years of professional experience
Work History
Partial Owner/PT Receptionist
E'lan Family Hair Studio
Bunnell, Florida
01.2013 - Current
- I have extensive experience in customer service, including responding to customer requests, scheduling appointments, addressing concerns, and recommending retail products for at-home use.
- I excel at building strong relationships with clients, leading to increased loyalty and repeat visits, while efficiently managing cash register operations using POS systems.
- My friendly approach in greeting customers, assisting with product questions, and ensuring a positive shopping and service experience demonstrates my ability to develop and maintain effective working relationships.
Part Owner/Bakery Production Worker
Sarafina's Eatery
Bunnell, Florida
01.2017 - 01.2021
- Contributing to increased customer satisfaction is key in any service role.
- By promptly addressing concerns and offering exceptional service, customers feel valued and appreciated, which encourages loyalty.
- Working closely with team members to maximize the freshness of baked goods ensures that customers always enjoy high-quality, delicious products.
- Maintaining strict adherence to company recipes and baking standards helps guarantee consistent quality across all items.
- This careful attention to detail not only preserves product integrity but also reinforces trust in the brand.
- Together, these efforts create a welcoming environment where customers are happy and confident in what they purchase, making the overall experience both enjoyable and satisfying.
- Reduced food waste through careful monitoring of ingredient.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL09-2011
Skills
- Reliability
- Multitasking
- Quality assurance
- Problem solving
- Attention to detail
- Effective communication
- Relationship building
- Conflict resolution
- Customer relations
- Client service
- Customer service
- Cash management
- POS systems
- Baking standards
- Retail merchandising
- Customer relationship management
- Appointment scheduling
- Team collaboration
References
References available upon request.
Timeline
Part Owner/Bakery Production Worker
Sarafina's Eatery
01.2017 - 01.2021
Partial Owner/PT Receptionist
E'lan Family Hair Studio
01.2013 - Current
High School Diploma -
Flagler Palm Coast High School
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