Paul Evans
Summary
Diligent Tractor Supply Team Member with comprehensive retail experience, ensuring high levels of customer satisfaction and efficient store operations. Proven track record of improving sales through exceptional product knowledge and personalized customer service. Demonstrated ability in inventory management and teamwork, fostering collaborative and productive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician
Escambia County Sheriff's
Pensacola, FL
12.2025 - Current
Automotive Technician
RTS Access
588 Trabold Rd, Rochester, NY 14624
10.2024 - Current
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety including engine and transmission diagnosis and repair.
- Performed routine maintenance, including oil changes and brake inspections, to enhance vehicle longevity.
- Utilized diagnostic tools and software to identify malfunctions in engines and electrical systems.
- Collaborated with team members to streamline repair processes, improving workflow efficiency.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Conducted safety inspections to comply with legal and company standards.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Auto Technician
Bob Johnson Ford
Avon, NY
08.2021 - 10.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Read and followed technical documentation to complete accurate repairs.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Retail Worker
Tractor Supply
Honeoye Falls, NY
06.2021 - 08.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Associate of Applied Science - Ford Asset
Erie Community College
Orchard Park, NYAssociate of Applied Science - Multi-Manufacturing Program
Monroe Community College
Rochester, NYGED -
Genessee Community College
Batavia, NYSkills
- Strong work ethic
- Customer Service
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Time management
- Brake systems understanding
- Preventive Maintenance
- Troubleshooting skills
Certification
- Refrigerant certified for 609
- BLS/CPR Provider American Heart Association 2025-2027
- New York State Motor Vehicle Inspector
Timeline
Automotive Technician
Escambia County Sheriff's
12.2025 - Current
Automotive Technician
RTS Access
10.2024 - Current
Auto Technician
Bob Johnson Ford
08.2021 - 10.2024
Retail Worker
Tractor Supply
06.2021 - 08.2021
Associate of Applied Science - Ford Asset
Erie Community College
Associate of Applied Science - Multi-Manufacturing Program
Monroe Community College
GED -
Genessee Community College
References
Available upon request