Paul Fenner RN
Cheektowaga,NY
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
19
19
years of professional experience
Work History
Clinical Director
Trusted Nurse Staffing
05.2012 - 05.2025
- Provided coaching, counseling, remediation, and, education to travel nurses, and ancillary external staff.
- Mentored internal and external staff members through professional development and clinical challenges, fostering a culture of continuous learning and growth.
- Developed, implemented, revised, and evaluated policies and procedures.
- Improved overall clinic functioning by creating standardized processes and procedures for daily operations.
- Assisted accreditation efforts with clinical expertise resulting in successful audits and continued compliance with regulatory standards.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Clinical Manager /Lead Quality Assurance Specialist
Trusted Choice Homecare
04.2016 - 04.2025
- Conducted all FWA / grievance investigations and reported findings to OMIG and other regulatory bodies as applicable.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Travel Registered Nurse
Trusted Nurse Staffing - Supplemental Healthcare
03.2009 - 05.2012
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Administered medications and treatment to patients and monitored responses.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
Graduate Registered Nurse-Charge Nurse
Roswell Park Comprehensive Cancer Center
05.2006 - 03.2009
- Delivered culturally competent care tailored to meet the diverse needs of the patient population served within the facility.
- Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members.
- Administered medications and treatments as prescribed by physicians.
- Provided emotional support to patients and families coping with acute illness or chronic conditions, fostering trustful relationships with them throughout their healthcare journey.
- Utilized critical thinking skills while participating in rapid response and code blue situations, contributing to positive patient outcomes.
Education
Associate of Applied Science - Communication And Media Arts
State University of New York
NY05.1999
Nursing
State University of New York
NY05-2006
Skills
- Clinical quality improvement
- Employee performance evaluation
- Exemplary communication skills
- Clinical leadership
- Clinical education
- HIPAA
Timeline
Clinical Manager /Lead Quality Assurance Specialist
Trusted Choice Homecare
04.2016 - 04.2025
Clinical Director
Trusted Nurse Staffing
05.2012 - 05.2025
Travel Registered Nurse
Trusted Nurse Staffing - Supplemental Healthcare
03.2009 - 05.2012
Graduate Registered Nurse-Charge Nurse
Roswell Park Comprehensive Cancer Center
05.2006 - 03.2009
Associate of Applied Science - Communication And Media Arts
State University of New York
Nursing
State University of New York
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