Summary
Overview
Work History
Education
Timeline
Generic

Paul Fraley

Elk Grove,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Associate Government Program Analyst (AGPA)

CalPERS
08.2021 - 06.2024
  • Creation and editing of documents crucial for use throughout the organization
  • Liaison within the division to aid in creating clear and concise documents of all types with proper content and context
  • Communicated directly as a lead analyst with business partners, management, members, and the general public
  • Made complex determinations based upon the law


Child Support Officer II

Sacramento County Department of Child Support Services
04.2019 - 07.2021
  • Managed, enforced, and serviced a large caseload and customer base directly related to court orders involving child support
  • Educated customers on how to successfully navigate the multitude of complex procedures they face during this process, providing and maintaining the highest levels of discretion and customer service within an extremely sensitive environment
  • Exhibited strong ability to multi-task and perform at high levels within an ever-changing and unpredictable environment, using several skill sets and applied practice of dealing directly with multiple agencies to accomplish goals, which are reliant upon cooperation and partnership, and my direct ability to demonstrate timely excellence

Mortgage Loan Originator

Wells Fargo, Big Valley Mortgage, PennyMac
04.2011 - 04.2019
  • Explained different types of loans pertaining to client situations.
  • Reviewed loan files and updated to match current standards.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Proactively identified solutions for customers experiencing credit issues.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Education

Bachelor of Arts - Art

San Francisco State University
San Francisco, CA

Timeline

Associate Government Program Analyst (AGPA)

CalPERS
08.2021 - 06.2024

Child Support Officer II

Sacramento County Department of Child Support Services
04.2019 - 07.2021

Mortgage Loan Originator

Wells Fargo, Big Valley Mortgage, PennyMac
04.2011 - 04.2019

Bachelor of Arts - Art

San Francisco State University

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Paul Fraley