Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paul FRANCIS

Summary

Compassionate and skilled phlebotomist with extensive experience, adept in venipuncture and patient communication. Proven ability to enhance patient experiences while ensuring compliance with infection control protocols. Recognized for maintaining high accuracy in specimen handling and fostering trust in high-stress environments.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Development Aide

Hudson Valley DDSO
06.2022 - Current
  • Provide direct care and support to individuals with developmental disabilities, promoting independence in daily living activities (ADLs) including hygiene, mobility, and meal preparation
  • Implement individualized service plans (ISPs) and behavioral support strategies in accordance with OPWDD regulations
  • Monitor, document, and report on client progress and incidents to ensure health and safety compliance
  • Support community integration by assisting clients in social, recreational, and vocational activities
  • Collaborate with interdisciplinary teams, families, and supervisors to improve quality of care

Certified Phlebotomy Technician

Phelb Mobile Work LLc
08.2020 - Current
  • Performed venipuncture and biometrics antigen testing, including COVID-19 swabs, for Afghan refugees in collaboration with ISOS Corp medical personnel
  • Conducted blood collection for CBC panels and TB testing; processed specimens using centrifuge and prepared them for secure shipment
  • Maintained strict sterile techniques and infection control procedures to ensure safe and uncontaminated sample collection
  • Consistently followed hospital and CDC protocols for biohazard waste disposal, ensuring regulatory compliance and workplace safety
  • Evaluated patient condition to determine optimal venipuncture site, minimizing discomfort and improving efficiency
  • Communicated effectively with patients to reduce anxiety, gather necessary health information, and enhance cooperation
  • Validated lab orders and cross-referenced with nursing logs, promptly notifying clinical staff of discrepancies
  • Provided compassionate, professional care in a high-stress environment, promoting patient trust and procedural success across diverse populations

Phlebotomist

Atlantic Health System
04.2019 - 08.2020
  • Ensured patient and staff safety by strictly adhering to infection control protocols, proper sharps disposal, and biohazardous waste handling in compliance with OSHA and CDC standards
  • Enhanced patient experience through empathetic communication and calming techniques during venipuncture and specimen collection procedures
  • Expertly collected blood specimens using various techniques and equipment, including vacutainer systems, tourniquets, syringes, butterfly, and straight needles
  • Performed routine maintenance and safety checks on phlebotomy equipment to guarantee functionality and prevent service disruptions
  • Assessed donor eligibility by conducting detailed medical history interviews and pre-donation screenings, contributing to safe and effective blood donation practices

Phlebotomist

Edward White Hospital
07.2012 - 11.2014
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Developmental Aide

Hudson Valley DDSO
01.2008 - 07.2012
  • Guided developmentally disabled adults through customized day programs.
  • Collaborated with healthcare professionals to assess patient needs and develop personalized care strategies.
  • Enhanced patient development by implementing individualized care plans and monitoring progress.
  • Helped develop plan of care for assigned patients.

Blood Donor Specialist

New Blood Services
01.1998 - 03.2008
  • Traveled throughout the New York Metropolitan area and the Hudson Valley region to collect Whole Blood, Platelets, and Red Blood Cells from donors for the Blood Bank.
  • Screened potential donors for eligibility, ensuring safe and compliant donation procedures.
  • Boosted donor satisfaction and loyalty by consistently acknowledging their contributions and recognizing milestones in their donation journey.
  • Facilitated efficient donor processing by managing appointment scheduling and maintaining accurate records.
  • Collaborated with team members to ensure smooth daily operations and exceptional donor experiences.

Education

Respiratory Therapy

SUNY Sullivan
Loch Sheldrake, NY
05-2026

Phlebotomy

St. Petersburg College
Clearwater, FL
06-2014

Skills

  • Venipuncture & Capillary Blood Collection
  • Arterial Blood Gas (ABG) Sampling & Analysis
  • Mechanical Ventilation Management
  • Oxygen Therapy & Aerosol Medication Administration
  • Spirometry & Pulmonary Function Testing (PFT)
  • Electrocardiogram (ECG/EKG) Monitoring
  • Airway Management (Intubation Assistance, Suctioning, Nebulizer Use)
  • Non-Invasive Ventilation (BiPAP/CPAP)
  • Pulse Oximetry & End-Tidal CO₂ Monitoring
  • Blood Specimen Handling & Processing (centrifuge, labeling, transport)
  • Infection Control & Sterile Technique
  • Medical Equipment Maintenance & Calibration
  • Electronic Medical Record (EMR) Documentation

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Timeline

Development Aide

Hudson Valley DDSO
06.2022 - Current

Certified Phlebotomy Technician

Phelb Mobile Work LLc
08.2020 - Current

Phlebotomist

Atlantic Health System
04.2019 - 08.2020

Phlebotomist

Edward White Hospital
07.2012 - 11.2014

Developmental Aide

Hudson Valley DDSO
01.2008 - 07.2012

Blood Donor Specialist

New Blood Services
01.1998 - 03.2008

Respiratory Therapy

SUNY Sullivan

Phlebotomy

St. Petersburg College

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Paul FRANCIS