PAUL GALUDZHYAN
Glendale,CA
Summary
Hospitable professional offering personality, professionalism and communication skills to successfully engage new and existing customers. Adept at identifying and matching customers with products and services by conducting interviews and discussing financial needs.
Overview
8
8
years of professional experience
Work History
Senior Banker
Bank of America
10.2023 - Current
- Developed long-lasting relationships with clients, resulting in an expanded customer base and increased referrals.
- Played an active role in driving sales targets by proactively pitching new products/services to both existing and prospective clients.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Relationship Banker
Bank of America
01.2020 - 09.2023
- Advised customers on bank products, services and financial planning options
- Completed thorough and accurate documentation for money movements, deposits or withdrawals
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs
- Identified financial needs of customers and presented appropriate product and service options
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources
Sales Representative
Volkswagen
01.2017 - 01.2019
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Contacted new and existing customers to outline benefits of products
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals
- Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions
Education
California State University Northridge -
California State University Northridge
Northridge, CAMBA - Business
University of Arizona
Tucson, AZ06-2028
Skills
- Marketing and Sales
- Customer Service-Oriented
- Cross-Selling Products
- Customer Relationship Management
- Debt Restructuring
Timeline
Senior Banker
Bank of America
10.2023 - Current
Relationship Banker
Bank of America
01.2020 - 09.2023
Sales Representative
Volkswagen
01.2017 - 01.2019
California State University Northridge -
California State University Northridge
MBA - Business
University of Arizona
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