Overview
Work History
Education
Certification
Timeline
Generic

Paul Gennrich

Saint Paul,MN

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Professional II

Ameriprise Financial
01.2023 - 12.2023
  • Operated in a dynamic, high-volume environment providing best-in-class J.D. Power certified service to clients and advisors
  • Executed transactions in a timely and accurate manner for clients and their advisors
  • Successfully completed casework on behalf of clients and advisors within stated service level agreements
  • Partnered with Knowledge & Learning Development teams to develop and update procedures related to firm policies and service tools

Catering Assistant

University of Wisconsin Milwaukee
08.2021 - 05.2022
  • Assisted culinary staff to prepare and present food to event guests with strong attention to detail
  • Provided courteous service to create exceptional events for guests

Team Member

Caribou Coffee
05.2021 - 05.2022
  • Contributed to team success by fulfilling customer orders quickly and accurately
  • Coordinated with management to complete administrative tasks for the store in addition to serving customers

Education

Bachelor of Arts - History

University of Wisconsin-Milwaukee
Milwaukee, WI
05.2025

Certification

  • Licensed FINRA SIE and Series 6

Timeline

Customer Service Professional II

Ameriprise Financial
01.2023 - 12.2023

Catering Assistant

University of Wisconsin Milwaukee
08.2021 - 05.2022

Team Member

Caribou Coffee
05.2021 - 05.2022

Bachelor of Arts - History

University of Wisconsin-Milwaukee
Paul Gennrich