Paul Giron
Summary
Highly motivated with great hospitality, very knowledgeable and understanding. Always willing to help out and ready to work with great attitude. Straightforward communication is what matters most to me, I have lots of patience for not so easy situations and have developed valuable skills in fast-paced retail environment, adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
5
5
years of professional experience
Work History
Cashier /Retail Sales Associate
Whole Foods Market Inc
11.2024 - Current
- Help customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Monitored customers for signs of security concerns and escalated issues to management.
Concierge / Security Officer
Bionic Protection Services Inc.
04.2022 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Driver
Amazon
04.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Food Delivery Driver
Uber Eats
05.2020 - Current
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Ensured order accuracy and quality, checking items before delivery for seamless customer experience.
Unarmed Security Guard
Customized Guard Services & Systems
09.2023 - 01.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Surveillance Operator /Concierge
Live Ten Thousand
05.2022 - 03.2023
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Team Member
Chic-Fil-A
06.2022 - 12.2022
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Security Officer
Defense International Security Services
08.2022 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Hotel Front Desk Clerk
The Delphi Downtown LA
08.2022 - 11.2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Managed a high volume of calls, directing guests to appropriate departments and services.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
Valet
Elite Car Valet Services
09.2022 - 12.2024
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
Trainer / Team Member
Shake Shack
10.2021 - 08.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Busser / Hostess
Casa Martin
06.2020 - 10.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
International Business Management
Los Angeles City College
Los Angeles, CA06-2029
High School Diploma -
University Preparatory Value High School
Los Angeles, CA06-2020
Skills
- Analysis / Report
- Hospitality / Attention to detail
- CCTV / Concierge / Security
- Staff Management / Guest services
- Bilingual (English / Spanish)
Timeline
Cashier /Retail Sales Associate
Whole Foods Market Inc
11.2024 - Current
Unarmed Security Guard
Customized Guard Services & Systems
09.2023 - 01.2025
Valet
Elite Car Valet Services
09.2022 - 12.2024
Security Officer
Defense International Security Services
08.2022 - 10.2023
Hotel Front Desk Clerk
The Delphi Downtown LA
08.2022 - 11.2024
Team Member
Chic-Fil-A
06.2022 - 12.2022
Surveillance Operator /Concierge
Live Ten Thousand
05.2022 - 03.2023
Concierge / Security Officer
Bionic Protection Services Inc.
04.2022 - Current
Trainer / Team Member
Shake Shack
10.2021 - 08.2023
Busser / Hostess
Casa Martin
06.2020 - 10.2022
Food Delivery Driver
Uber Eats
05.2020 - Current
Driver
Amazon
04.2020 - Current
International Business Management
Los Angeles City College
High School Diploma -
University Preparatory Value High School
Similar Profiles
Parker ReyesParker Reyes
Team Member at Whole Foods Market IncTeam Member at Whole Foods Market Inc
Andrew FloresAndrew Flores
Billing Analyst at Whole Foods Market IncBilling Analyst at Whole Foods Market Inc
Zoe BurchfieldZoe Burchfield
Cashier at Whole Foods Market IncCashier at Whole Foods Market Inc
Ivan Perez R.Ivan Perez R.
Meat Department Assistant at Whole Foods Market IncMeat Department Assistant at Whole Foods Market Inc
tammy martintammy martin
Cashier /Retail Sales Associate at Dollar Bits and MoreCashier /Retail Sales Associate at Dollar Bits and More