Paul Havens
Grand Rapids,MI
Summary
Results-driven leader with a strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with a focus on fostering productive and positive team culture.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Program Manager
Dematic Corp.
01.2013 - Current
- Leads a team of 19 Project Managers, Program managers, and Field Service Engineers
- P&L responsibility for roughly 300M annually
- Director of Project Manager for Walmart, Amerisource, FedEx and Walgreens
- Leads a team that performs 450 cut-ins annually, each week the team is a hero or a zero
- Develop program standards for Dematic and the customer
- Negotiate program wide change orders
- Complete monthly bottoms-up forecast to track financial performance
- Review cash flow on the programs to assure we are staying positive
- Assist sales with presentations by explaining the project execution
- Lead team in annual review of each program outlining areas of deficiency. Assist the team with developing a plan to reduce deficiencies.
- Manage risk for the program
- Mentor new employees
Project Manager
Dematic Corp.
01.2010 - 01.2013
- Project Manager for projects ranging in price from $500K to $30M.
- Customers included Family Dollar, Abercrombie and Fitch, AmerisourceBergen, Republic National Distribution Company, Exel, Wal-Mart, Access Business Group, Blain Supply and Cat Logistic.
- Responsibilities included assuring customer satisfaction, meeting schedules, performance specifications, quality, safety, functionality and the financial success of the project.
- Managed risk and create risk mitigation plans
- Coordinated installation tasks
- Managed customer contracts
- Successfully sold change orders as needed to meet customer needs
- Wrote and executed acceptance test plans
- Advocate for the customer to resolve resource or product issues
Project Manager
Viastore
01.2007 - 01.2010
- Project Manager for projects up to $12M.
- Responsibilities included assuring customer satisfaction, meeting schedules, performance specifications, quality, safety, functionality and the financial success of the project.
- Managed risk and create risk mitigation plans
- Coordinate installation tasks
- Manage customer contracts
- Successfully sold change orders as needed to meet customer needs
- Wrote and executed acceptance test plans
- Advocate for the customer to resolve resource or product issues
Mechanical Engineer
Dematic Corp.
01.1998 - 01.2006
- Designed material handling systems to meet customer needs.
- Ordered equipment required for installation
- Managed the hardware, resale and Mechanical Engineering labor budgets
- Created punchlist assuring we met design criteria, customer standards and safety requirements
- Coordinated testing activities on site
Education
Bachelor of Science - Engineering
Grand Valley State University
Allendale, MI08-1995
Skills
- Experienced Project Manager
- Proficient in efficient material handling practices
- Experience with varied client solutions
- Warehouse distribution management
- Proficient in diverse equipment
- Conveyor, DMS, crossbelt, tilt tray and linear sortation, parcel – bulk handling, A frames, ASRS
- Experienced with Dematic procedures
- Graduated from leadership program
Certification
PMP certified
Timeline
Director of Program Manager
Dematic Corp.
01.2013 - Current
Project Manager
Dematic Corp.
01.2010 - 01.2013
Project Manager
Viastore
01.2007 - 01.2010
Mechanical Engineer
Dematic Corp.
01.1998 - 01.2006
Bachelor of Science - Engineering
Grand Valley State University
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