Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Hefner

Boise,ID

Summary

Results-driven professional with extensive experience in managing insider risk and intellectual property (IP) protection programs. Expertise includes leading global teams in conducting investigations and monitoring threat landscapes to proactively mitigate insider risks. Demonstrated success in establishing effective metrics, updating strategic initiatives, and designing comprehensive awareness programs to enhance organizational security. Career objectives focus on further optimizing risk management practices within innovative environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

ITP & Intelligence Program Manager

Micron Technology, Inc.
Boise, Idaho
08.2024 - Current
  • Conducted Insider Risk and IP Protection Investigations: Led a global team in conducting detailed investigations into insider risk and IP protection, ensuring thorough analysis and resolution of potential threats.
  • Monitored Threat Landscapes: Continuously monitored internal and external threat landscapes to support management in updating strategies and intellectual property protections, proactively identifying and addressing insider risk issues.
  • Established Metrics: Developed and implemented early metrics to measure the effectiveness of the insider risk program.
  • Designed Awareness Programs: Created and executed awareness programs for employees, focusing on recognizing and reporting insider threats, thereby enhancing the overall security posture of the organization.

Global Security Awareness Program Manager

Micron Technology, Inc.
Boise, Idaho
02.2019 - 08.2024
  • Lead Micron's Global Security Awareness Program, enhancing organizational understanding of security risks and protocols.
  • Served as a subject matter expert by creating tailored content for key stakeholders including board of directors, CEO, CIO, and CSO.
  • Developed and executed security communication strategies, including a company-wide phishing awareness program and training curriculum.
  • Oversaw risk assessments, project plans, and deliverables for various programs.

Content Design Specialist

Micron Technology, Inc.
Boise, Idaho
03.2018 - 02.2019
  • Created webpage designs, digital content, and platform architecture for new company projects.
  • Implemented web usability tests to enhance user experience.
  • Developed cohesive IT communication strategies by utilizing email templates, automated workflows, and instructional landing pages.
  • Planned optimal strategies for displaying key focal points.

IT Technical Writer

Micron Technology, Inc.
Boise, Idaho
01.2015 - 03.2018
  • Leveraged HTML, CSS, JavaScript, and SharePoint to develop intuitive technical documentation.
  • Developed comprehensive SAP work instructions optimized for global workforce application.
  • Worked with a team of 20 to streamline back-end processes, resulting in more efficient parts ordering for tools.
  • Coordinated with localization teams to ensure technical documentation was accurately translated for global audiences.

Education

Bachelor of Arts - English Writing

Boise State University
Boise, ID
12-2014

Skills

  • Analysis of Program Outcomes
  • Vendor Procurement Expertise
  • Technical Writing
  • End-to-End Project Lifecycle
  • Strategic Relationship Management
  • Supply Chain Operations
  • Public speaking

Certification

  • CERT Insider Threat Program Manager Certificate (March 2025)

Timeline

ITP & Intelligence Program Manager

Micron Technology, Inc.
08.2024 - Current

Global Security Awareness Program Manager

Micron Technology, Inc.
02.2019 - 08.2024

Content Design Specialist

Micron Technology, Inc.
03.2018 - 02.2019

IT Technical Writer

Micron Technology, Inc.
01.2015 - 03.2018

Bachelor of Arts - English Writing

Boise State University
Paul Hefner