Paul Helfrich
Summary
Results-oriented and highly motivated Operations Manager with Owner experience with 15+ years in the residential & commerical painting industry. Proven track record of driving operational excellence, optimizing workflow processes, and delivering exceptional customer service. Strong leadership skills with the ability to build and motivate high-performing teams. Adept at managing projects from inception to completion, ensuring on-time delivery within budget. Committed to achieving company performance goals and exceeding customer expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Co-Owner/Operator
Evergreen Painting Services, LLC
05.2019 - Current
- Oversaw all aspects of daily operations, including project management, team coordination, and client communication.
- Managed multiple crews of painters and support staff, providing guidance, training, and performance evaluations to maximize team performance and meet quality standards.
- Consulted with customers to assess needs and propose optimal solutions, create detailed project plans, and ensured timely execution and completion of painting projects.
- Maintained accurate project documentation, including schedules, budgets, and material orders, to facilitate smooth project execution and accurate billing.
- Conducted regular site visits to assess project progress, address any issues or concerns, and ensure compliance with safety standards.
- Cultivated strong relationships with vendors and suppliers to negotiate favorable terms and ensure timely delivery of materials and equipment.
- Implemented quality control measures and conducted final inspections to ensure the highest standards of workmanship and customer satisfaction.
- Trained and motivated employees to perform daily business functions.
- Grew the business by 35% YoY since starting with the company in 2019, despite challenges with the pandemic.
Operations Manager
Fresh Coat Painters Of Golden
02.2018 - 05.2019
- Managed Foothills territory including Golden, Evergreen, Lakewood, Conifer, Littleton, Wheat Ridge and Arvada. This involved handling sales and bidding of all projects, as well as managing multiple crews of painters for all jobs.
- Handled all aspects of exterior painting for residential and commercial properties from point of estimate to job conclusion.
- Acted as lead painter and foreman on all jobs, ensuring quoted deadlines were met, and quality product and service we delivered.
- Worked with franchise owner to promote and market the brand on social media, in general marketing channels – email and direct mail which resulted in increased sales and revenue.
- Responsible for purchase and maintenance of all high quality tools and product.
Owner/Operator
Paul Helfrich Painting
09.2016 - 02.2018
- Sole proprietor of small, local exterior/interior painting company.
- Specialized in custom paint work such as: murals, faux finishes, and company branding/logos.
- Created relationships with local property management companies and now handle all residential interior/exterior and some maintenance (drywall, plumbing & electrical) for Jonathan Fry Properties, Inc & some local Keller Williams properties.
- Developed excellent partnership with Evergreen Painting Services, LLC for custom cabinetry work.
Education
Associate of Arts - Photography & Fine Art
The Art Institute of Colorado
Denver, CO05.2009
Skills
- Operations Management
- Project Estimating & Oversight
- Business Development & Customer Cultivation
- Project Planning and Execution
- Team Leadership and Motivation
- Workflow Optimization
- Customer Relationship Management
- Budgeting and Cost Control
- Vendor and Supplier Management
- Quality Assurance and Control
- Contract Negotiation
- Problem Solving and Decision Making
Certification
- CSP - Certified Safety Professional
Accomplished fine artist; capable of creating custom murals and faux finishes
Completed multiple large projects for the local community to create custom murals, including the Genesee Fire Department, as well as custom murals in private residences.
Timeline
Co-Owner/Operator
Evergreen Painting Services, LLC
05.2019 - Current
Operations Manager
Fresh Coat Painters Of Golden
02.2018 - 05.2019
Owner/Operator
Paul Helfrich Painting
09.2016 - 02.2018
Associate of Arts - Photography & Fine Art
The Art Institute of Colorado
- CSP - Certified Safety Professional
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